Conswella Vallier
Houston,Texas
Summary
Accomplished office administrator, skilled in billing, payroll and accounting while overseeing administrative duties, quality assurance, and customer service. Knowledgeable and detail-oriented medical office operations with three years of experience. Committed to providing exceptional day-to-day operational and technical leadership on a variety of administrative matters and fostering great relationships with patients and supervision staff to ensure efficient business and smooth office operations. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
9
9
years of professional experience
Work History
Account Receivable Specialist
Ensemble Health Partners
03.2023 - Current
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Billing Clerk
Benny's Tranportation LLC
02.2020 - 02.2023
- Creating and administering invoices for payment
- Sends out payment reminders while updating customer files
- Establish excellent and professional customer service
- Maintain safe and healthy conditions by following organization standards.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
Office Manager
Chart Industries
01.2015 - 02.2020
- Organized office operations and procedures such as maintaining inventory and implementing safety protocols
- Scheduling, Payroll and update employee benefits
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Controlled Correspondence by assigning a security classification for each and securing documents according to policy.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Certified Medical Business Office - Medical Administration
Houston Community College
Houston, TX12.2022
Associate of Arts, Physical Therapy Assistant -
Houston Community College
Houston, TX01.2018
Skills
- Critical Thinking
- Team Work
- ICD-10-CM
- Safety
- Bookkeeping
- Invoice Preparation
- Team Bonding
- Dispute Resolution
- Accounts Receivable Software
- Attention to Detail
- Data Entry
- Purchase Orders
- CPT/HCPCS
- Inventory Management
- Financial Reports
- ICD-10-PCS
- SAP S/4HANA
- Microsoft 365
- Payroll processing
- Kronos
- Operations
- Aging Reports Analysis
- Payment Posting
- Accounts Receivable
- Collections
- Customer Service Support
Activities
Volunteer Service Scheduler, Houston Food Bank, Houston, Texas, Fall 2020, 2022, Managed a complexed schedule of organizations wishing to provide volunteers for an organization that provided 207 million meals to needy Houstonians, between 2020-2022.
Timeline
Account Receivable Specialist
Ensemble Health Partners
03.2023 - Current
Billing Clerk
Benny's Tranportation LLC
02.2020 - 02.2023
Office Manager
Chart Industries
01.2015 - 02.2020
Certified Medical Business Office - Medical Administration
Houston Community College
Associate of Arts, Physical Therapy Assistant -
Houston Community College
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