Contessa LeMense

Receive in all incoming parts and packages. Match all parts with corresponding invoices and match with work orders or customers. Make sure all pricing is correct. Ship out all out going packages.

• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Supervised 10 employees.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
• Completed bi-weekly payroll for 10 employees.
• Scheduled all required ongoing training for employees.
• Did yearly budgets, paid all bills and reconciled all jail accounts.
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
• Developed internal requirements which complied with all state standards and codes to minimize regulatory risks and liability across program.
• Knew all jail codes and statutes and scheduled all jail inspections.
• Dealt with all inmate issues for a 26 bed facility. This includes processing court orders, inmate request, medical issues and dealing with belligerent and suicidal inmates.
• Conducted all work release interviews for sentenced inmates.
• Developed effective verbal skills to get hostile inmates with drug and alcohol problems and mental illness to comply with all commands without any altercations.
• Scheduled jail time for all incoming inmates.
• Worked 40+ hours a week and on call 24/7 for all jail and employee issues
• In charge of all maintenance and upgrades to the facility.
• Dealt with multiple agencies in multiple states.
• An understanding and implementing union contracts and county policies.

• Consulted with new clients, asking appropriate questions to understand needs and expectations for nail services or spray

• Processed all incoming court orders.
• Process paper work on new incoming arrests.
• Reconciled all jail accounts for a 300+ bed facility.
• Train all new incoming Duty Officers.
• Know Iowa Criminal Codes.
• Work daily with judges, multiple agencies and the public.
• Deal with large amounts of money daily for cash bonds, commissary accounts and work release payments.
• NCIC certified to run criminal histories and warrant checks for incoming and outgoing inmates
• Work closely with ICE and USM to ensure proper paperwork and holds were received and policies followed.