Contessa Mills
Mobile,AL
Summary
Compassionate Certified Nursing Assistant with experience at Saad Healthcare, skilled in direct patient care and monitoring vital signs. Proven ability to enhance patient comfort and independence while ensuring HIPAA compliance. A reliable team player dedicated to delivering high-quality care and fostering a positive environment for both patients and staff.
Overview
26
26
years of professional experience
Work History
Certified Nursing Assistant
Saad Healthcare
03.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored patient vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient care areas.
- Supported patients during mobility exercises, promoting independence.
- Collaborated with healthcare team to implement care plans effectively.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Restaurant General Manager
Southeast QSR Dba Taco Bell Franchise
01.2000 - 12.2024
- Managed daily restaurant operations to ensure efficiency and high standards of customer service.
- Trained and supervised staff on food safety protocols and service techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed scheduling plans to enhance workforce productivity during peak hours.
- Coordinated with suppliers to maintain quality ingredients and timely deliveries.
- Fostered a positive work environment, promoting teamwork and employee satisfaction.
- Resolved customer complaints promptly to enhance overall dining experience and loyalty.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
No Degree - Certified Nursing Assistant
Saad Healthcare
Mobile, ALSkills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Safety precautions
- Recording vital signs
- Electronic charting
- Compassionate caregiver
- Medical terminology
Timeline
Certified Nursing Assistant
Saad Healthcare
03.2025 - Current
Restaurant General Manager
Southeast QSR Dba Taco Bell Franchise
01.2000 - 12.2024
No Degree - Certified Nursing Assistant
Saad Healthcare
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