Contessa Noye
Rochester,NY
Summary
Proactive Casework Supervisor with expertise in foster care regulations and complaint resolution. Advocates for policy improvements that enhance family engagement and child safety. Experienced in trauma-informed care and training facilitation, effectively engaging foster families while ensuring compliance with state regulations to create a safe environment for children.
Overview
14
14
years of professional experience
Work History
Casework Supervisor
Monroe County Department of Human Services
Rochester, NY
07.2021 - Current
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
- Assessed and evaluated the needs of foster care families.
- Evaluated potential placements for children in foster care.
- Advocated for improved policies in foster care systems at the local level, influencing decision-making processes.
- Organized recreational activities and outings for children in foster care homes.
- Collaborated with foster care providers to monitor placements, ensuring safety and compliance with regulations.
- Participated in ongoing training and development to enhance skills and understand current best practices in foster care.
- Addressed complaints and allegations of abuse or neglect by Foster Care providers, protecting the welfare of children in care.
Sr. Caseworker
Monroe County Department of Human Services
Rochester, New York
10.2012 - 07.2021
- Educate caregivers on trauma-informed care, child development, behavior management, and permanency planning.
- Facilitated pre-service and ongoing training for prospective and certified foster parents, ensuring compliance with state and agency regulations to enhance caregiver readiness
- Guided staff on policies related to safety, discipline, medical care, and documentation requirements.
Education
Bachelor of Science - Sociology
State University College At Brockport
Brockport05-2007
Bachelor of Science - African-American Studies
State University College At Brockport
Brockport, NY05-2007
Skills
- Foster care regulations
- Regulatory compliance
- Assessment skills
- Home visits
- Home inspections
- Trauma care
- Complaint resolution
- Family engagement
- Interviewing
- Training facilitation
- Team leadership
- Task prioritization
- Records management
- Recruiting support
- Contract management
- Advocacy skills
Timeline
Casework Supervisor
Monroe County Department of Human Services
07.2021 - Current
Sr. Caseworker
Monroe County Department of Human Services
10.2012 - 07.2021
Bachelor of Science - Sociology
State University College At Brockport
Bachelor of Science - African-American Studies
State University College At Brockport