Contonta Marshall
Fort Worth
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certificate
23
23
years of professional experience
Work History
Detention Officer
Dallas County Sheriff's Department
Dallas, TX
04.2015 - Current
- Supervised inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular inspections of detention areas to identify security breaches or safety hazards.
- Managed booking and processing of inmates, maintaining accurate records and documentation.
- Collaborated with law enforcement agencies to assist in the transport of detainees as needed.
Detention Officer
Tarrant County Sheriff Department
Fort Worth, TX
04.2006 - 03.2015
- Trained new staff on operational protocols and emergency response procedures for enhanced team efficiency.
- Implemented conflict resolution strategies to de-escalate tense situations among inmates effectively.
- Developed reports on inmate behavior and incidents, providing insights for operational improvements.
- Coordinated with healthcare providers to address medical needs of inmates, ensuring timely interventions.
Sales Associate
Super Target
Fort Worth, TX
10.2005 - 03.2006
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Trained new associates on sales techniques and company policies to improve team performance.
- Implemented merchandising strategies to maximize product visibility and drive sales growth.
- Maintained accurate inventory records through regular stock checks and replenishment.
- Processed customer transactions efficiently using point-of-sale systems.
Ticket Taker
Texas Rangers Stadium
Fort Worth, TX
03.2003 - 10.2005
- Scanned and verified tickets for smooth stadium entry.
- Assisted patrons with inquiries, enhancing customer experience.
- Monitored crowd flow to ensure safety and efficiency.
- Trained new team members on ticketing procedures and systems.
- Collaborated with security personnel to maintain venue safety standards.
- Coordinated with ushers to guide patrons with special needs or accessibility requirements to appropriate seating areas smoothly.
- Streamlined entry process for events, ensuring timely admission for all guests.
Education
High School Diploma -
Trimble Tech High School
Fort Worth, TX05-1995
Certification
Learn2serve Texas Food Hanlder Training Program
Timeline
Detention Officer
Dallas County Sheriff's Department
04.2015 - Current
Detention Officer
Tarrant County Sheriff Department
04.2006 - 03.2015
Sales Associate
Super Target
10.2005 - 03.2006
Ticket Taker
Texas Rangers Stadium
03.2003 - 10.2005
High School Diploma -
Trimble Tech High School