Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Contraal Hernandez

Dallas,TX

Summary

Background includes maintaining full compliance of shipping operations with customs. Competent in providing clients expert advice on freight options and recommending optimal solutions. Knowledgeable about techniques for packing and preparing cargo and preventing delays. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any job . To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. . Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

6
6
years of professional experience

Work History

Transportation Broker

Onforward Inc
10.2019 - Current
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Advised customers on transportation options, types of carriers or shipping routes.
  • Coordinated scheduling and booking of 50 weekly transportations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Created and maintained data entry logs to track data entry activities.
  • Performed routine data entry or document management.
  • Handled administrative and data entry work for staff.
  • Completed data entry tasks with accuracy and efficiency.
  • Managed and organized documents for data entry tasks.

Cook /Kitchen Helper

Panda Express
05.2018 - 09.2019
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Prepared dishes for catering events or during high-volume shifts.
  • Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Learned other teammates' work tasks to train as backup.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

Kitchen Worker

McDonald's
03.2018 - 08.2018
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained high personal grooming standards and uniform presentation.

Education

High School Diploma -

Hobart Highschool
Hobart, IN
06.2019

Skills

  • Cost Savings
  • Transportation Arrangements
  • Time Management
  • Recordkeeping Requirements
  • Document Delivery
  • Load Planning
  • Active Listening
  • Complex Problem-Solving
  • Customer Deliveries
  • Critical Thinking
  • Analytical Approach
  • Customer Satisfaction
  • Customer Feedback
  • Product Loading
  • Negotiating Rates
  • Delivery Truck Direction
  • Customer Orders
  • Daily Logs
  • Managing Transportation
  • Creative Solutions
  • Team Meetings
  • Transportation Information
  • Learning Strategies
  • Quality Assessments
  • Conflict Negotiation
  • Guest Satisfaction
  • Goal Establishment
  • Regulatory Guidelines
  • Production Standards
  • Minor Repairs
  • Team Mentoring
  • Reading Comprehension
  • File Management
  • Extensive Vocabulary
  • Multi-Line Phone Proficiency
  • Data Entry
  • Teamwork and Collaboration
  • Meticulous Attention to Detail
  • Data Accuracy
  • Document Processing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved delivery delays which led satisfied customers.
  • Achieved increase in revenue through effectively helping with find cost effective way to move shipments while maintaining customer satisfaction and correct procedures.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Transportation Broker

Onforward Inc
10.2019 - Current

Cook /Kitchen Helper

Panda Express
05.2018 - 09.2019

Kitchen Worker

McDonald's
03.2018 - 08.2018

High School Diploma -

Hobart Highschool

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Contraal Hernandez