Summary
Overview
Work History
Education
Skills
Certification
Activities
License
References
Timeline
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Contrell Washington, LSW-MJ

Houston,Texas

Summary

Innovative Social Worker with 6 plus years of experience working with clients to resolve mental health issues. Demonstrates understanding and sensitivity to serving culturally diverse populations. Well-versed in assessing client strengths, advocating for client resources. Adept at working effectively, professional that demonstrated high quality conflict resolution skills and strong decision-making abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Remote Team Lead Assessor & Intake Specialist

Trilogy Behavioral Healthcare
CHICAGO, IL
06.2021 - Current
  • Utilize motivational interviewing skills and provide therapeutic sessions using CBT/DBT
  • Conduct comprehensive assessments to determine services and level of care needed
  • Assist with clinical training
  • Evaluate, safety plan, and connect clients with Thresholds for community transition
  • Assign case managers a case of 32 clients and discharge plan effectively
  • Hire, train, schedule, direct, evaluate and provide oversight to the social services department, and case managers
  • Complete reviews with insurance companies.
  • Reviewed existing policies, procedures and protocols related to assessment processes and made recommendations for improvement as needed.
  • Scrutinized properties, both new and existing and maintained records of distinguishing traits for each.
  • Presented findings from research projects at regional conferences.
  • Appraised specified number of properties per week despite changing workloads and production goals.
  • Submitted official reports and testimony detailing value of tangible property.
  • Researched best practices in assessment methods used by other organizations.
  • Promoted a culture of continuous improvement within the team through sharing knowledge about emerging trends in assessment practices.
  • Stayed current with different lender standards and documentation requirements.

School Social Worker

Chicago Public School
CHICAGO, IL
09.2021 - 12.2023
  • Partner with families and school staff to provide individual and groups counseling services for title 1 elementary school
  • Collaborate closely with classrooms teachers by developing Behavioral Intervention Plans
  • Design and implement a Social-emotional curriculum for school discipline and reduction in aggression classroom behaviors
  • Conduct conflict resolution peace circles with students to resolve altercations in a productive way
  • Schedule/Set up PHP as needed
  • Utilize evidence-informed practices, skills, and techniques that reflect the understanding of the role of culture in the helping process
  • Empower students and families to gain access to and effectively utilize school and community resources
  • Provide consultation to school personnel, parents/guardians, and community partners for the purpose of enhancing their understanding of student needs, developing effective interventions, and building school capacity
  • Act as a liaison with community agencies to ensure continuity of service.
  • Provided crisis intervention services for students in need of immediate assistance.
  • Created a positive school climate by providing support to staff members and encouraging respectful behavior among students.
  • Organized seminars on topics such as bullying prevention, substance abuse awareness, anger management.
  • Attended staff meetings to discuss current events affecting the school community.
  • Established behavioral modification goals and assessed progress toward goals.
  • Maintained confidential records regarding student assessments, evaluations, goals achieved and not achieved.
  • Tracked attendance of students and noted issues, including submitting truancy referrals where merited.
  • Assisted teachers with identifying, referring and supporting students.

Child Welfare Specialist & Assistant Supervisor

Illinois Department of Children and Family Services
CHICAGO, IL
01.2020 - 07.2021
  • Coordinated the development of a comprehensive, family-centered, and culturally relevant assessment of children and families
  • Worked with intact families and children in the home and/or substitute care
  • Conducted interviews with a caseload of 36 or more families and professionals
  • Obtained information for the continued diagnosis of problems and development of treatment plans
  • Counseled on available concrete and supportive services and available therapeutic services
  • Developed and manage projects, ensure business needs are met, and create grant proposals if needed
  • Implemented and communicating with internal and external stakeholders
  • Trained all oncoming staff and oversee certain division groups.
  • Participated in regular team meetings with colleagues to review cases and develop strategies for successful outcomes.
  • Collaborated with other agencies such as schools, hospitals, law enforcement, mental health providers. to ensure that a comprehensive approach is taken when addressing family needs.
  • Advocates on behalf of children during court proceedings or other legal proceedings related to custody issues or parental rights.
  • Investigated reports of suspected child maltreatment or neglect by interviewing involved parties and conducting home visits as necessary.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports

Community Connection Case Manger

Illinois Action for Children
CHICAGO, IL
09.2018 - 12.2019
  • Provided case management services for hundreds of families whose children are chronically absent
  • Used data to Identify CA students to help shape interventions and continuously improve outcomes
  • Cultivated community partnerships to meet complex and overlapping family needs
  • Assessed the patient's bio-psycho-social situation that results in diagnostic conclusions
  • Reviewed and update care plans based on risk determined
  • Identified and follow up on all referrals to assure continuity of care.
  • Provided crisis intervention support for clients in emergency situations.
  • Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.

Inpatient Social Worker

Cook County Health Hospital
Chicago, IL
07.2016 - 09.2018
  • Screened for substance and mental abuse with an assessment tool within patients
  • Reviewed treatment plans and refer patients to inpatient or outpatient treatment programs to ensure appropriate care was provided
  • Conducted follow-up calls to keep the client motivated to keep going to procedures Use clinical judgment to make quick decisions in high-stress situations and complete appropriate documentation
  • Experience with biopsychosocial risk assessments, providing psychoeducational, using de-escalation skills and bedside interventions for patients
  • Collaborated with multidisciplinary, assist inpatient psychiatry team on medical floors with assessments and linkage to inpatient care
  • Discharged planning and connect patients with outpatient resources and ongoing treatment
  • Referred patients to appropriate level of care upon hospital discharge
  • Collaborated with palliative care and families to provide support as needed
  • Completed pre-authorizations with insurance companies.
  • Collaborated with multidisciplinary teams to coordinate care plans that meet the unique needs of each patient.
  • Assessed risk factors for potential relapse or readmission following discharge from the hospital setting.

Education

Master of Jurisprudence in Children’s Law and Policy -

Loyola University Chicago School of Law
Chicago, IL
12.2020

Master of Social Work (Healthcare Specialization) -

Loyola University
Chicago, IL
08.2018

Bachelor of General Studies: Child and Family Development -

Georgia Southern University
Statesboro, GA
06.2016

Skills

  • Excellent active listening and interpersonal communication skills
  • Leadership skills with exceptional written and verbal skills
  • Analysis skills
  • Interventions and problem-solving skills
  • Experience with Medicaid and Medicare
  • Counseling and therapeutic skills
  • Experience working with Developmental Delayed, Juvenile Justice, Geriatric, Dual Diagnosis, Mental Health families
  • Leadership, Supervisory, and Administrative Experience
  • Exceptional Written and Verbal skills
  • Records Maintenance

Certification

  • Certificate of Advanced Brief Interventions for Substance Abuse among Minority populations (CABISAM)
  • Sexual Harassment Certification March 2020
  • Domestic Violence Certification March 2020
  • Confidentiality in HIPPA Certification March 2020
  • CWEL- CANS- CERAP March 2020
  • Certification ECI- Early Child Intervention March 2020
  • Certification OIG- Kids and Old Caregiver March 2020
  • Certification Oral Fluid Drug Testing October 2020
  • CPR & CPI Certified for Adult, Child, and Infant by the American Heart Association

Activities

  • Member Zeta Phi Beta Sorority, Incorporated -Richton Park Graduate Chapter Tau Alpha Zeta
  • Alum Ambassador at Loyola School of Social Work - 2016- Present
  • Journal of Social Service Research, Editorial Review Board- Board Affiliations Memberships
  • Praxis School of Social Work Journal, Editor Board - 2017- 2020

License

  • Licensed Social Worker, Illinois Department of Financial and Professional Regulation, 11/2021
  • Professional Educator License, Illinois State Board of Education, 06/2020
  • Alcohol and Drug Certification CADC, 01/23/2024
  • Licensed Clinical Social Worker (LCSW), 03/24/2024

References

References available upon request.

Timeline

School Social Worker

Chicago Public School
09.2021 - 12.2023

Remote Team Lead Assessor & Intake Specialist

Trilogy Behavioral Healthcare
06.2021 - Current

Child Welfare Specialist & Assistant Supervisor

Illinois Department of Children and Family Services
01.2020 - 07.2021

Community Connection Case Manger

Illinois Action for Children
09.2018 - 12.2019

Inpatient Social Worker

Cook County Health Hospital
07.2016 - 09.2018

Master of Jurisprudence in Children’s Law and Policy -

Loyola University Chicago School of Law

Master of Social Work (Healthcare Specialization) -

Loyola University

Bachelor of General Studies: Child and Family Development -

Georgia Southern University
Contrell Washington, LSW-MJ