Summary
Overview
Work History
Education
Skills
References
Timeline
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Conzuela Sanford

Dallas

Summary

Experienced office support professional with a strong attention to detail. Provides reliable and efficient administrative and Human Resources support to executives, managers, and teams. Delivers excellent customer service and ensures smooth day-to-day operations. Maintains cleanliness, organization, and safety in diverse settings. Manages and coordinates office operations, utilizing strong organizational and communication skills to foster thriving working relationships.

Overview

7
7
years of professional experience

Work History

TEACHER

Drama Kids International
06.2021 - Current
  • Manage and teach classrooms of up to 24 students, Direct curriculum-based stage play
  • Introduce and lead highly individualized lesson plans to encourage confidence and public speaking skills
  • Promote exploration of imagination, speech, and movement by leading diverse, hands-on activities
  • Clean, organize, and maintain a safe and sanitized classroom for students and visitors
  • Keep a record of attendance
  • Lead and instruct educational games and introductory activities

CUSTOMER SUCCESS SPECIALIST

FieldRoutes
06.2021 - 03.2023
  • Stayed up to date on FieldRoutes products and best practices
  • Managed and partnered with over 40 clients
  • Completed and delegated tasks to specific internal teams
  • Researched and collected data from platforms such as SEM Rush, Google Analytics, and Google Search Console to present to clients
  • Hosted strategic marketing meetings based on clients' definitions of success
  • Performed audits of client websites and LOCAL SEO listings

ADMINISTRATIVE ASSISTANT SR

Atlanta, Police Department
01.2020 - 06.2021
  • Scribed, and compiled meeting notes during department meetings
  • Responded to all phone calls and replied to emails in a timely fashion
  • Served as point of contact for all communications for Police Major
  • Processed and relayed information to 7 police units all containing 15 or more personnel
  • Assisted with administrative tasks, data entry, and filing confidential documents
  • Coordinated and scheduled department events for 115 personnel
  • Filed and retrieved Department's documents, records, and reports
  • Analyzed workforce data to develop strategies that address recruitment needs.
  • Created training materials for new hires and provided orientation sessions.
  • Assisted in developing policies and procedures for the Human Resources Department.

Nanny/ House Manager

Private Client
02.2018 - 01.2020
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Education

BACHELOR'S IN SPEECH AND THEATRE, FINE ARTS - Theatre And Education

Albany State University
Albany, GA
05.2018

Skills

  • Social Media
  • Microsoft
  • PowerPoint
  • Excel
  • Team Building
  • Schedule Management
  • Written Communications
  • Customer Service
  • Detailed Meeting Minutes
  • Writing Reports
  • Meeting Support
  • Data Entry
  • Documentation
  • Back Office Operations
  • Advanced MS Office Suite Knowledge
  • Cash Deposit Preparation
  • Reception Management
  • Mail Management
  • PC Proficiency
  • Program File Distribution
  • Document Retrieval
  • Labor Relations
  • Maintaining Employee Records
  • Confidentiality And Data Protection
  • Microsoft SharePoint
  • Customer Relations And Communications
  • Executive Calendars
  • Records Management
  • Office Equipment Operation
  • Administrative Management
  • Employee Communications
  • Typing Proficiency
  • Developing Agendas
  • Document And File Management
  • Critical Thinking
  • Filing Documentation
  • Employee Retention
  • Policies implementation
  • Organizational Development
  • Housekeeping
  • Basic maintenance
  • Detail-oriented

References

References available upon request

Timeline

TEACHER

Drama Kids International
06.2021 - Current

CUSTOMER SUCCESS SPECIALIST

FieldRoutes
06.2021 - 03.2023

ADMINISTRATIVE ASSISTANT SR

Atlanta, Police Department
01.2020 - 06.2021

Nanny/ House Manager

Private Client
02.2018 - 01.2020

BACHELOR'S IN SPEECH AND THEATRE, FINE ARTS - Theatre And Education

Albany State University

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Conzuela Sanford