Cooper Fogle
Central City,KY
Overview
3
3
years of professional experience
Work History
Owner/operator
Fogle Enterprises
Central City, KY
04.2020 - 08.2023
- Completed weeding, mowing, and planting for assigned landscape projects.
- Kept appearance of turf neat and professional with daily mowing, trimming and maintenance.
- Assisted with grounds maintenance with basic landscaping support by mowing, trimming and debris removal tasks.
- Conducted groundskeeping tasks such as mowing grass, removing debris, plowing snow and operating power tools.
- Performed seasonal activities, snow removal, landscaping and lawn mowing and applied fertilizer to plants and foliage.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered products to customer locations on time.
Pharmacy Technician
Central City Clinic Pharmacy
Central City, KY
06.2021 - 08.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Entered prescription information into computer databases.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Education
High School Diploma -
Muhlenberg County High School
Greenville, KY05-2022
BBA - Business Management
University of Kentucky
Lexington, KYSkills
- Workflow Optimization
- Problem-Solving Skills
- Operations Support
- Team Collaboration
- Point of Sale Systems Proficiency
- Operations Management
- Adaptability and Flexibility
- Decision-Making
- Organizational Skills
- Multitasking
- Professionalism
- Time Management
- Goal Setting
- Problem-Solving
- Business Industry Standards
- Self Motivation
- Attention to Detail
- Interpersonal Skills
- Excellent Communication
Owner
At the age of 16, I took the initiative and formed my own company, Fogle Enterprises. I obtained my DOT and employed 3 employees.
Timeline
Pharmacy Technician
Central City Clinic Pharmacy
06.2021 - 08.2023
Owner/operator
Fogle Enterprises
04.2020 - 08.2023
High School Diploma -
Muhlenberg County High School
BBA - Business Management
University of Kentucky