Cooper Harfoot
Walled Lake,MI
Summary
Detail-oriented business graduate with a background in sales, service, and finance operations. Strong organizational and multitasking skills developed through diverse roles, including managing service department responsibilities and enhancing customer interactions. Effective in fostering teamwork and maintaining high standards of service delivery.
Overview
2
2
years of professional experience
Work History
Corporate Intern CDJR Walled Lake
LaFontaine Automotive Group
Commerce, USA
05.2026 - Current
- Cross-trained in Sales, Service, and Finance departments, gaining a comprehensive understanding of dealership operations and processes.
- Supported a salesman by preparing deal jackets, organizing documentation to help accelerate the sales process, also sat in on deals making relationships with the customers.
- Managed service department operations, including answering phones, scheduling appointments, creating repair orders, writing pre-delivery inspections, and assisting with technicians' payroll.
- Supported finance team with special finance deals, facilitating approvals, communicating with lenders, organizing deal documentation, and observing financing negotiations to ensure deal funding.
Resident Advisor
Northwood University
Midland, USA
08.2024 - Current
- Enhanced residential community through effective peer counseling and conflict resolution, promoting a supportive environment.
- Organized and oversaw networking events for 42 upper-class residents, fostering community engagement.
- Conducted regular room inspections and safety checks to ensure compliance with housing policies and maintain a secure living space.
Sales Porter
Acura Commerce
Commerce, USA
05.2025 - 05.2026
- Prepared, staged, and delivered vehicles for test drives and customer pickups, enhancing customer experience and satisfaction.
- Coordinated inventory placement and parking logistics to maintain vehicle lot organization and readiness, contributing to an inviting appearance.
- Collaborated with sales and service teams to streamline vehicle transportation and license plate handling, ensuring efficient movement between departments and consistent brand presentation.
Education
Bachelor of Business Administration - Operations and Supply Chain Management, Business Analytics
Northwood University
Midland, MI05-2027
Skills
- Financial Analysis
- SAP
- Microsoft Office 365
- Basics of Power BI
- Customer Service
- Financial documentation
- Organization & Time-Management
- Multitasking
- Time management
- Team collaboration
- Internal Communication
- Problem Solving
- Conflict resolution
- Organizational skills
- Time management
Activities Achievements Projects
- Working with Operation and Supply Chain Professor Kevin McCormack on implementing AI into Northwood's departments such as academics, Athletics and Faculty.
- On the Operations and Supply Chain club E-board for Logistics.
- Data analytics club.
- Northwood ACHA Hockey team.
Affiliations
- Volunteer at a Christian Athletic Camp
- Working with Operation and Supply Chain Professor Kevin McCormack on implementing AI into Northwoods departments such as academics, Athletics and Faculty
- On the Operations and Supply Chain club E-board
- In the Data Analytics club
- Play for the Northwood University Hockey team
Timeline
Corporate Intern CDJR Walled Lake
LaFontaine Automotive Group
05.2026 - Current
Sales Porter
Acura Commerce
05.2025 - 05.2026
Resident Advisor
Northwood University
08.2024 - Current
Bachelor of Business Administration - Operations and Supply Chain Management, Business Analytics
Northwood University