Summary
Overview
Work History
Education
Skills
Timeline
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Cooper Lieurance

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Shift Lead Manager

Walgreens
08.2022 - Current
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.

Assistant Manager

Little Caesars
02.2021 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

BBA - Sports Business

Arizona State University
Tempe, AZ
05.2026

High School Diploma -

Perry High School
Gilbert, AZ
05.2022

Skills

  • Team Motivation
  • Operations Management
  • Accurate Money Handling
  • Interpersonal Skills
  • Verbal and Written Communication
  • Proficient in Excel
  • Proficient in Word
  • Proficient in Powerpoint

Timeline

Shift Lead Manager

Walgreens
08.2022 - Current

Assistant Manager

Little Caesars
02.2021 - 08.2022

BBA - Sports Business

Arizona State University

High School Diploma -

Perry High School

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Cooper Lieurance