Summary
Overview
Work History
Education
Skills
Timeline
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Cooper Mann

Yukon,OK

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Competed and placed at multiple sales competitions through the University of Central Oklahoma.

Overview

5
5
years of professional experience

Work History

Service Advisor

Joe Cooper
06.2020 - Current
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Sales Floor Associate

Kohls
04.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

Professional Sales - Sales And Marketing Education

University of Central Oklahoma
Edmond, OK
05.2025

Associate of Applied Business - General Education

Redlands Community College
El Reno, OK
12.2021

Skills

  • Customer Service
  • Computer Skills
  • Multitasking and Organization
  • Vehicle assessment

Timeline

Service Advisor

Joe Cooper
06.2020 - Current

Sales Floor Associate

Kohls
04.2019 - 03.2020

Professional Sales - Sales And Marketing Education

University of Central Oklahoma

Associate of Applied Business - General Education

Redlands Community College

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Cooper Mann