Cooper Mlakar

• Researched local companies to gather pertinent information to provide detailed, qualified leads for the sales team.
• Supported the data analytical team with organizing the current system's data to prepare them for the upgraded computer system.
• Worked with the warehouse employees on projects and in moving locations, and the process became forklift certified.
• Constantly asked fellow employees and team members about projects I could assist on and take off their plate.

Valet

• Enhanced customer satisfaction by efficiently parking and retrieving vehicles promptly.
• Greeted guests by opening car doors with a lively and upbeat attitude, contributing to a positive first impression, resulting in a great start to their meal.
• Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.

Dishwashing

• Consistently showed up and efficiently washed to earn more shifts, longer hours, and other opportunities within the restaurant.

General Assistant

• Multitasked by assisting waitresses, hostesses, and bartenders with cleaning, setting tables, taking out trash, and helping with guests.
• Consistently asked other employees if there was anything I could help with to take work off their hands.

This was over two summers.

• From the summer of 2020 to the summer of 2021 the store changed managers and I had to learn how to operate successfully with different managers.
• Answered customer phone calls, wrote down their orders, entered them into the system, read back, and confirmed their orders were accurate.
• Greeted customers coming into the store to pick up their orders, helped locate them, assisted them with other questions they had, and made sure they were satisfied and had everything they wanted and needed before they left.
• Ensured the warehouse was kept clean and organized, allowing the team to locate products easily.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.
• Assisted with inventory management by taking daily cycle counts, ensuring accurate counts, and proper storage of products by making sure the correct amount of product was in its designated location.
• Delivered orders efficiently and promptly.
• Streamlined store operations by organizing merchandise displays and restocking shelves promptly.

• Educated kids on the fundamentals of skiing while keeping a fun and safe environment

• Assisted chefs in food preparation tasks, resulting in timely meal service.
• Enhanced kitchen efficiency by maintaining clean and organized workstations.
• Ensured proper storage of ingredients to maintain freshness and reduce waste.