Cooper Norman
Athens,GA
Summary
Full-time student at the University of Georgia who has worked many different restaurant jobs. Whether that be dishwashing, hosting, cooking, monitoring the practices in the back of the house, or creating an enjoyable and productive working environment.
Overview
3
3
years of professional experience
Work History
Assistant Kitchen Manager
Big D's BBQ
Cumming, Georgia
07.2019 - 07.2020
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Line Cook
Zaxby's Chicken Fingers & Buffalo Wings
Cumming, Georgia
03.2018 - 03.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Tasted, smelled and pierced food with fork to verify sufficient cooking.
Host
Norman's Landing
Georgia, Cumming
01.2016 - 06.2017
- Assisted managers with quickly resolving service- and food-related issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered customer questions about hours, seating and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
BBA - Finance
University of Georgia
Athens, GA08.2024
Associate of Arts -
University of North Georgia
Athens, GA08.2022
Skills
- Staff Supervision
- Multitasking and Organization
- Anticipating Problems
- Productivity Improvements
- Staff Training
- Active Listening and Communication
- Guest Greeting and Seating
- Proactive and Self-Motivated
- Team Player
Timeline
Assistant Kitchen Manager
Big D's BBQ
07.2019 - 07.2020
Line Cook
Zaxby's Chicken Fingers & Buffalo Wings
03.2018 - 03.2019
Host
Norman's Landing
01.2016 - 06.2017
BBA - Finance
University of Georgia
Associate of Arts -
University of North Georgia
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