Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Cooper Nyce

Ashburn,VA

Summary

Dynamic Shift Leader with a proven track record at Nautical Bowls, excelling in team leadership and customer satisfaction. Enhanced service delivery through effective problem-solving and quality control measures. Skilled in cash handling and POS operation, consistently fostering a positive atmosphere and driving sales through innovative promotional strategies.

Overview

2
2
years of professional experience

Work History

Shift Leader

Nautical Bowls
02.2024 - 01.2025
  • Led daily operations to ensure smooth workflow and efficient service delivery.
  • Implemented quality control measures to enhance food safety and presentation standards.
  • Assisted in developing promotional strategies to drive customer engagement and sales.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Front of House Employee

Chick-fil-A
03.2023 - 11.2023
  • Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated cash register accurately, handling transactions and managing customer payments efficiently.
  • Maintained cleanliness and organization of dining area to enhance overall guest satisfaction.
  • Assisted team members in food preparation and service tasks during peak hours to improve efficiency.
  • Resolved customer inquiries and complaints promptly, fostering a welcoming atmosphere for guests.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.

Education

BBA - Management

University of Kentucky
Lexington, KY
05-2025

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Strong verbal and written communication
  • Creative problem solving
  • POS system operation
  • Daily workflows

Accomplishments

  • Achieved better workflow by improving efficency with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Interests

  • I participate in a variety of outdoor recreational activities
  • Playing Sports

Timeline

Shift Leader

Nautical Bowls
02.2024 - 01.2025

Front of House Employee

Chick-fil-A
03.2023 - 11.2023

BBA - Management

University of Kentucky
Cooper Nyce