Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cooper O'Dell

Norman,OK

Summary

Maintenance professional with proven expertise at Cardinal Group Management, excelling in preventive maintenance and emergency call management. I effectively diagnose equipment issues, ensuring minimal downtime and enhancing operational efficiency. Committed to delivering exceptional service and fostering brand loyalty through proactive problem-solving.

Overview

6
6
years of professional experience

Work History

Maintenance Team Member

Cardinal Group Management
Norman, OK
04.2024 - Current
  • Performed preventative maintenance on all equipment and machinery.
  • Monitored inventory levels of spare parts and supplies necessary for maintenance operations.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.

Community Intern

Cardinal Group Management
Norman, OK
04.2023 - 04.2024
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Updated resident data into property management software system daily.
  • Built brand loyalty by delivering stellar leasing experience to residents.

Lawn and Garden Associate

Lowes Home Improvment
Knoxville, TN
05.2021 - 07.2021
  • Recommended, selected and helped locate or obtain merchandise for customers.
  • Watered and pruned plants according to specific needs for plant type.
  • Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.

Barista

Hey Bear Cafe
Knoxville, TN
08.2019 - 01.2021
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.

Education

Some College (No Degree) - Paleontology

University of Oklahoma
Norman, OK

STEM

Hardin Valley Academy
Knoxville, TN

Skills

  • Attention to detail
  • Painting and wall repair
  • Adaptability and flexibility
  • Hand and power tool use
  • Preventive Maintenance
  • Building maintenance
  • Emergency call management
  • Work order processing

Timeline

Maintenance Team Member

Cardinal Group Management
04.2024 - Current

Community Intern

Cardinal Group Management
04.2023 - 04.2024

Lawn and Garden Associate

Lowes Home Improvment
05.2021 - 07.2021

Barista

Hey Bear Cafe
08.2019 - 01.2021

Some College (No Degree) - Paleontology

University of Oklahoma

STEM

Hardin Valley Academy

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