Summary
Overview
Work History
Education
Skills
Timeline
Generic

COOPER TOONE

Layton

Summary

Experienced delivery driver, prepared for role focused on efficient and timely deliveries. Brings valuable experience in customer service and route planning ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks. Experience with driving many different vehicles, including vans, trucks, truck-trailer combos and skid-steers.

Exceptional hospitality worker with experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Diligent landscaper with a solid background in manual labor and hands-on construction work. Ability to lift 50+ pounds, and preform other physical tasks. Dedicated to keeping one's self healthy and strong to preform on a daily basis.


Overview

10
10
years of professional experience

Work History

SERVER

RED ROBIN
11.2022 - Current
  • Ensuring a pleasurable dining experience by providing exceptional customer service by greeting guests, taking orders accurately, and ensuring timely delivery of food and beverages.
  • Maintaining attention to detail, keeping all orders accurate and preventing any mistakes.
  • Accurately record and transmit orders to the kitchen and bar, paying close attention to dietary restrictions and special requests.
  • Ability to work in a high pressure, fast paced environment, and staying alert at all times.
  • Served food and beverages promptly with focused attention to customer needs.
  • Responsible for ensuring efficient service and timely delivery of orders during peak hours.
  • Manage cash and credit card transactions accurately, and in a timely manner.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

LANDSCAPER

LOST CREEK LANDSCAPE
01.2015 - Current
  • Maintain and enhance residential and commercial landscapes by providing labor and expertise on a wide variety of landscape maintenance and implementation projects.
  • Work alongside all types of individuals, customers, vendors, etc.
  • Manage time on projects to ensure proper execution of daily deliverables.
  • Provide regular feedback to owner regarding project status, current obstacles, and/or concerns.
  • Routinely evaluate work completed to ensure consistent quality and continual personal improvement.
  • Assist team members with various needs as they arise.
  • Ability to work in high-pressure situations.
  • Fleet vehicle maintenance, keeping up to date with oil changes, tire replacements, fluid levels, etc.
  • Perform landscape responsibilities, which may include: Paver prep and installation (walkways, patios, fire pits, etc.), Installation of steel edging, irrigation systems, sod, etc, Lawn maintenance (mowing, trimming, blowing, weeding, etc.), Landscaping equipment maintenance, keeping all landscape equipment working properly to ensure smooth operations, Delivery and pickup of landscape materials.
  • Establish and maintain relationships with clients to ensure needs are met, and client satisfaction is high.
  • Foster customer loyalty, to ensure a positive brand reputation.

MANAGER

RED ROBIN
10.2024 - 06.2025
  • Oversee the daily operations of the restaurant, ensuring smooth service, high-quality food and consumer satisfaction, while also managing staff, finances, and inventory.
  • Managing daily restaurant operations, including opening and closing procedures, inventory control, and ensuring compliance with health and safety regulations.
  • Oversight of front-of-house and back-of-house employees, ensuring everyone works cohesively to ensure a smooth flow of operations.
  • Handling customer complaints, resolving issues, and ensuring a positive dining experience.
  • Accomplished multiple tasks within established timeframes
  • Experience in scheduling, training, and performance management.
  • Maintain knowledge of POS system, trouble shoot and problem solve when issues arise.
  • Maintain knowledge of any and all food items prepared, able to answer any questions on how the food is stored, prepared, and served.
  • Oversight of all liquor sales, ensuring each liquor sale adheres to local and state liquor laws.
  • Managed and motivated employees to be productive and engaged in work.
  • Training in bartending and cooking, and all front-of-house positions, able to fit and perform in any position if needed.
  • Foster customer loyalty, to ensure positive brand reputation.
  • Keep up-to-date with royalty information, and promote royalty to ensure returning customers.

INSTALLATION TECHNICIAN

ACCESSIBLE SYSTEMS
01.2021 - 01.2022
  • Label and sort packages.
  • Loading/unloading fleet vehicles in a safe and efficient manner.
  • Keeping work vehicles clean and tidy, to maintain a positive brand image.
  • Fleet vehicle maintenance, keeping up to date with oil changes, tire replacements, fluid levels, etc.
  • Route management and planning, ensuring products get to clients on time.
  • Staying alert to road conditions and traffic patterns, to ensure a smooth and timely delivery of products and goods.
  • Extensive tool knowledge; ability to use many different hand tools and warehouse equipment.
  • Ability to install many different products, and tailor to clients needs and wants.
  • Emphasis on customer service; presenting in a professional manner.
  • Ensure great communication between sales manager and coworkers to keep business running smoothly.

DELIVERY DRIVER/WAREHOUSE

CATAPULT
01.2020 - 01.2021
  • Warehouse cleanliness and organization.
  • Labeling, organizing, and transporting packages.
  • Keeping work vehicles clean and tidy, to maintain a positive brand image.
  • Fleet vehicle maintenance, keeping up to date with oil changes, tire replacements, fluid levels, etc.
  • On-time and safe delivery of packages every time.
  • Staying alert to road conditions and traffic patterns, to ensure a smooth and timely delivery of products and goods.
  • Customer service with wide variety of individuals and businesses.

RETAIL CUSTOMER SERVICE

PRO IMAGE
01.2018 - 01.2020
  • Cooperate with coworkers to ensure great teamwork and achievement of goals.
  • Excellent customer service and professionalism with customers and coworkers.
  • Manage store cleanliness and daily restocking of inventory.
  • Cashier for merchandise payments; closing and opening till.
  • Keep knowledge up to date on products throughout store, promoting and assisting in sales.

Education

Bachelor of Science - Communications

Weber State University
Ogden, UT
05-2027

High School -

Layton High School
01.2019

Skills

  • Coachable
  • Exceptional customer service
  • Adaptable
  • Leadership
  • Motivational
  • Attention to Detail
  • Quick Learner
  • Valid Driver's license
  • Strong work ethic
  • Dependable and reliable
  • Positive attitude
  • Clean driving record

Timeline

MANAGER

RED ROBIN
10.2024 - 06.2025

SERVER

RED ROBIN
11.2022 - Current

INSTALLATION TECHNICIAN

ACCESSIBLE SYSTEMS
01.2021 - 01.2022

DELIVERY DRIVER/WAREHOUSE

CATAPULT
01.2020 - 01.2021

RETAIL CUSTOMER SERVICE

PRO IMAGE
01.2018 - 01.2020

LANDSCAPER

LOST CREEK LANDSCAPE
01.2015 - Current

High School -

Layton High School

Bachelor of Science - Communications

Weber State University

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