Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Cooper Williams

Roswell,GA

Summary

Dynamic leader and effective communicator with proven expertise in crew leadership and customer service. Excelled at Bruster's Real Ice Cream by fostering a culture of accountability and professionalism, significantly enhancing customer satisfaction and team efficiency. Skilled in relationship building and adept at managing others, ensuring operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member/Leader

Bruster's Real Ice Cream
11.2022 - 08.2024
  • Adapted quickly to changing circumstances or demands, maintaining operational stability during peak periods or unexpected staffing changes.
  • Established a culture of accountability within the team by setting clear expectations followed up with consistent feedback on individual performances.
  • Resolved customer concerns promptly and professionally, leading to repeat business and positive reviews.
  • Managed inventory levels to minimize waste and ensure availability of popular menu items.

Crew Member

Moe's Southwest Grille
09.2023 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Johns Creek Highschool
Johns Creek, GA
05-2024

Skills

  • Crew leadership
  • Teamwork and Collaboration
  • Professionalism
  • Customer service
  • Relationship building
  • Interpersonal skills

Accomplishments

  • Earned the Silver Medal in Soccer in the Georgia Special Olympics


  • Lettered in Varsity Track and Field
  • Was a State finalist in Battery Kart Building and racing for the State TSA competition


Certification

CPR certified


Languages

Spanish
Elementary

Timeline

Crew Member

Moe's Southwest Grille
09.2023 - 03.2024

Crew Member/Leader

Bruster's Real Ice Cream
11.2022 - 08.2024

High School Diploma -

Johns Creek Highschool

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Cooper Williams