Cooper Wong
Gilroy,CA
Summary
- Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
- Dedicated Ranch Manager with a distinguished understanding of employee supervision and training. Adept at leading by example and streamlining processes for efficiency. Successful at monitoring ranch budgets and scheduling multiple events.
- Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
- Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Trainer
Pulido's Pro Fitness
09.2023 - 01.2024
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Set up and broke down equipment before and after classes.
- Streamlined scheduling processes for better time management and session availability.
- Adapted classes to meet needs of participants with varying fitness levels.
- Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
- Encouraged participants to stay motivated and reach fitness goals.
Agricultural Manager
Battaglia Ranch Tree Farm
11.2023 - 12.2023
- Implemented safety protocols for all employees on the farm, reducing workplace accidents significantly.
- Optimized growth and development at every stage and moved finished plants to sales displays for customer viewing.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Oversaw the maintenance of all farm equipment, minimizing downtime due to mechanical issues.
- Coordinated logistics for the transportation of harvested crops to market or processing facilities in a timely manner.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Maintained ranch records and documentation.
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
Banquet Server
Wedgewood Weddings
02.2019 - 10.2019
- Adjusted service based on customer requests and kitchen readiness.
- Carried out professional service, retaining polite and friendly approach at all times.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained flexible work schedule to meet event needs.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Handled food and beverage orders for up to 200 guests, delivering prompt and friendly service.
- Inspected dishes and utensils for cleanliness.
- Replenished condiments and other supplies at tables and service bars.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Sales Associate
Golds Gym Gilroy
07.2018 - 01.2019
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Helped customers locate products and checked store system for merchandise at other sites.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Front Desk Associate
Gold's Gym
07.2018 - 01.2019
- Greeted guests and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented marketing and promotional initiatives to increase occupancy.
- Collected membership deposits, fees, and payments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Entered and updated sensitive customer information during check-ins and room changes.
- Learned and adapted quickly to new technology and software applications.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
Restaurant Waiter
Sushi Omakase
09.2017 - 03.2018
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Streamlined check-in process by utilizing digital reservation platforms, reducing wait times and improving guest experience.
- Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
- Answered phone calls to take orders, give information and document reservations.
- Used cash registers and credit card machines to cash out customers.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service, addressing and resolving any issues or concerns promptly.
Education
High School Diploma -
Gilroy High School
Gilroy, CA06.2017
Skills
- Health coaching
- Strength and Agility Training
- Communication skills
- Organizational skills
- Tactical fitness
- CPR Certified
- Phone etiquette
- Upselling
- Cashiering
- Merchandising
- First Aid Certified
- Active Listening
- Physical Conditioning
- Certified Personal Trainer
Certification
- CPR (American Heart Association), 02/01/23, 02/01/25
- International Sports Sciences Association (ISSA), 03/01/23, 03/01/25
Personal Information
Title: Personal Trainer
Additional Information
Currently enrolled at my local community college majoring in Nursing.
Timeline
Agricultural Manager
Battaglia Ranch Tree Farm
11.2023 - 12.2023
Personal Trainer
Pulido's Pro Fitness
09.2023 - 01.2024
Banquet Server
Wedgewood Weddings
02.2019 - 10.2019
Sales Associate
Golds Gym Gilroy
07.2018 - 01.2019
Front Desk Associate
Gold's Gym
07.2018 - 01.2019
Restaurant Waiter
Sushi Omakase
09.2017 - 03.2018
High School Diploma -
Gilroy High School
Similar Profiles
Gabriel PulidoGabriel Pulido
Automotive Service Technician at Pulido's Automotive Repair And ElectricalAutomotive Service Technician at Pulido's Automotive Repair And Electrical
Leyla ElghanamLeyla Elghanam
Front Desk Receptionist at Pro Body FitnessFront Desk Receptionist at Pro Body Fitness
Laisha VazquezLaisha Vazquez
Front Desk Receptionist at Pro Boxing fitnessFront Desk Receptionist at Pro Boxing fitness