Summary
Overview
Work History
Education
Skills
Education Skills
References
Timeline
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GRANT LEE COOPER

Apple Valley,MN

Summary

Hard working, ambitious and resilient networking and system administrator looking to apply my skills to an organization to assist in [Enter Job Title] Experienced in leading technically oriented projects and initiatives such as automation, security, network design, and application/resource development in a team environment.

Overview

5
5
years of professional experience

Work History

Technical Product Manager – Intern

Optum / United Health Group
06.2023 - 09.2023
  • Conducted interviews with staff to analyze resource usage and identify issues associated with current platforms
  • Formulated and presented business proposals based on company needs
  • Developed and implemented an automation program for employee onboarding
  • Implemented new resources based on scalability and organizational requirements.

Lab Technician

CSL Plasma St. Paul
11.2020 - 01.2021
  • Conducted sample testing and performed equipment calibration
  • Ensured compliance with HIPAA standards during testing procedures
  • Collected and logged donor vitals during health screenings
  • Managed new donor enrollment and records.

Electronic Sales - Geek Squad Technical Support

BestBuy, Apple Valley
01.2019 - 03.2020
  • Worked on the sales floor, specializing in computer and personal electronic device sales
  • Conducted OS backup and reinstallation services
  • Provided recommendations for home network solutions
  • Demonstrated proficiency in Point of Sale (POS) systems and customer service.

Education

Associate of Applied Science - Network And System Administration

Dunwoody College of Technology
Minneapolis, MN

Skills

  • API Integration Management
  • Wireframing and Prototyping
  • Stakeholder Communication
  • Product Roadmapping
  • Sprint Planning
  • Scrum Framework
  • Beta Testing Coordination
  • Cross-functional Team Leadership
  • Data-driven Decision Making
  • Project Management Tools
  • Technology Implementation
  • Performance Monitoring
  • Project Management Software
  • MS Office

Education Skills

  • Proficient in web development using HTML, CSS, and JavaScript to create dynamic and visually appealing websites with animations,
  • Evaluated and implemented data collection strategies for company employees, leading to the creation of new metrics,
  • Proposed and executed a targeted plan for application and website development based on employee interviews and company metrics, Demonstrated expertise in creating and maintaining virtualized Windows enterprise servers, including user management and privilege assignment based on a hierarchical structure,
  • Implemented secure networks in a virtual environment by programming various Cisco security measures in multiple outage scenarios,
  • Skilled in navigating file structures using command line tools such as Linux, SQL, and Windows,
  • Proficient in the setup and troubleshooting of Windows enterprise servers,
  • Experienced in Linux server setup and maintenance, Installed and configured network hardware to ensure seamless operations,
  • Developed basic software using Python and JavaScript,
  • Created a secure custom web browser designed to enhance user privacy by avoiding web tracking,
  • Developed a mobile application to monitor network usage by access point,
  • Designed a custom user interface for mobile server access.

References

References available upon request.

Timeline

Technical Product Manager – Intern

Optum / United Health Group
06.2023 - 09.2023

Lab Technician

CSL Plasma St. Paul
11.2020 - 01.2021

Electronic Sales - Geek Squad Technical Support

BestBuy, Apple Valley
01.2019 - 03.2020

Associate of Applied Science - Network And System Administration

Dunwoody College of Technology
GRANT LEE COOPER