Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cooper M. Ross

Boca Raton

Summary

Proven to excel in challenging environments, I leveraged strong adaptability and reliability in working with Straticon. My professional demeanor and attention to detail fostered positive relationships at Waterstone Resort & Marina, driving customer satisfaction and operational efficiency. Achievements include significantly expanding Fresh Frames' customer base through expert relationship-building and persuasive presentations.

Overview

Work History

Valet Attendant

Waterstone Resort & Marina
01.2025 - Current
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.

Construction Worker

Straticon
10.2024 - 01.2025
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.

Door to Door Salesperson

Fresh Frames
09.2024 - 01.2025
  • Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
  • Increased average transaction value by upselling additional products or services based on individual customer needs assessments.
  • Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
  • Expanded customer base through engaging presentations, persuasive communication skills, and genuine rapport building.

Education

No Degree - Business Management

Florida Atlantic University
Boca Raton, FL
05-2027

Skills

  • Effective problem solving
  • Professional appearance
  • Detail-oriented approach
  • Strong communication
  • Attention to detail

Timeline

Valet Attendant

Waterstone Resort & Marina
01.2025 - Current

Construction Worker

Straticon
10.2024 - 01.2025

Door to Door Salesperson

Fresh Frames
09.2024 - 01.2025

No Degree - Business Management

Florida Atlantic University

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Cooper M. Ross