Summary
Work History
Education
Skills
Timeline
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Cooper M. Ross

Boca Raton

Summary

Proven to excel in challenging environments, I leveraged strong adaptability and reliability in working with Straticon. My professional demeanor and attention to detail fostered positive relationships at Waterstone Resort & Marina, driving customer satisfaction and operational efficiency. Achievements include significantly expanding Fresh Frames' customer base through expert relationship-building and persuasive presentations.

Work History

Valet Attendant

Waterstone Resort & Marina
Boca Raton, FL
01.2025 - Current
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.

Construction Worker

Straticon
Boca Raton, FL
10.2024 - 01.2025
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.

Door to Door Salesperson

Fresh Frames
Miami, FL
09.2024 - 01.2025
  • Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
  • Increased average transaction value by upselling additional products or services based on individual customer needs assessments.
  • Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
  • Expanded customer base through engaging presentations, persuasive communication skills, and genuine rapport building.

Education

No Degree - Business Management

Florida Atlantic University
Boca Raton, FL
05-2027

Skills

  • Effective problem solving
  • Professional appearance
  • Detail-oriented approach
  • Strong communication
  • Attention to detail

Timeline

Valet Attendant

Waterstone Resort & Marina
01.2025 - Current

Construction Worker

Straticon
10.2024 - 01.2025

Door to Door Salesperson

Fresh Frames
09.2024 - 01.2025

No Degree - Business Management

Florida Atlantic University

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Cooper M. Ross