Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Coquina Calhoun-Okobi

Glenn Heights,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Social Studies Teacher/Coach

Dallas ISD
01.2019 - Current
  • Planned learning activities that provided students with opportunities to observe, question and investigate social studies topics.
  • Established and supported positive educational environment for student learning.
  • Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
  • Utilized technology to enhance student education and grasp of materials.
  • Devised lesson plans reflecting student educational, cultural and language diversity.
  • Created lesson plans and made adjustments based on overall class performance throughout year.

Social Studies Teacher/Coach

Cedar Hill ISD
08.2016 - 06.2019
  • Instructed through lectures, discussions and demonstrations and projects in Social Studies
  • Teach and manage 110 students per day in multiple levels of instruction
  • Encouraged students to be understanding with others and used the positive reinforcement method to redirect & manage student behavior
  • Conducted small group and individual classroom activities with students based on differentiated learning needs
  • Significantly improved student test results through creative, rigorous and individualized teaching methods.

AVID Instructor

Orange County Schools
10.2015 - 06.2016
  • An instructional leader, sharing techniques and materials through formal or informal professional development to help staff members across disciplines work with all learners
  • Assist teachers who request help in implementing AVID strategies in their classroom and as part of their instruction
  • Work with other AVID elective teachers to facilitate the planning and scheduling of college field trips, guest speakers, and special programs with other teachers
  • Co-Facilitate campus AVID parent involvement activities
  • Assist with AVID data collection as relates to school-wide implementation
  • Support organization and maintenance of AVID certification materials.
  • Encouraged students to develop perseverance mindset while teaching long-term visualization of success.
  • Guided students through skillset self-discovery to navigate career and college decision processes.

ELA/Social Studies/Communications Apps/Coach

DeSoto School District
08.2008 - 06.2015
  • Created personalized lesson plans to meet needs of diverse learners.
  • Used variety of teaching methods to successfully help wide range of students.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Conducted review sessions to help students prepare for tests.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Collaborated with teachers, administrators and parents to determine how best to support student success.
  • Maintained records of student assessments, tutoring activities and results.
  • Responded to email and telephone requests to provide students with specific information.
  • Issued reports updating students, parents and teachers on student progress.
  • Led tutoring workshops for groups of students with related tutoring needs.
  • Administered standardized tests to assess student strengths and weaknesses.

Customer Service Associate

Aetna Insurance
07.2006 - 07.2008
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Representative

Brinks Home Security
01.2004 - 05.2006
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Provided primary customer support to internal and external customers.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Tracked customer service cases and updated service software with customer information.

Education

Bachelor of Science - Economics, Philosophy

University of Texas at Arlington
Arlington, TX
2006

Skills

  • Personal Integrity
  • Academic Achievement Improvement
  • Study Support Materials
  • Microsoft Word
  • Curriculum Review and Lesson Preparation
  • Facilitating Online Learning
  • Behavior Modification
  • Student Achievement
  • Reading Comprehension Skills
  • District Standards
  • Individual Education Plan Expertise
  • Differentiated Instruction

Accomplishments

  • Designed and conducted a well-received professional development workshop for [School Name] staff in [Month, year].
  • Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
  • Student Motivation - Developed materials for after-school book club to motivate student to read classic novels and increase literacy among middle school students.
  • Curriculum Design - Designed, developed and implemented daily lessons for 90 students.
  • Named "New Teacher of the Year" Frank D. Moates Elementary 2008

Timeline

Social Studies Teacher/Coach

Dallas ISD
01.2019 - Current

Social Studies Teacher/Coach

Cedar Hill ISD
08.2016 - 06.2019

AVID Instructor

Orange County Schools
10.2015 - 06.2016

ELA/Social Studies/Communications Apps/Coach

DeSoto School District
08.2008 - 06.2015

Customer Service Associate

Aetna Insurance
07.2006 - 07.2008

Customer Service Representative

Brinks Home Security
01.2004 - 05.2006

Bachelor of Science - Economics, Philosophy

University of Texas at Arlington

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Coquina Calhoun-Okobi