Cor-Trina Frazier
Alexandria,AL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
Work History
Sr Svc Agent
Federal Express
Eastaboga, AL
08.2024 - Current
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Assessed customer needs to provide the best solutions.
- Operated point of sale systems for transactions such as sales, refunds, discounts.
- Followed up with customers to ensure satisfaction with services provided.
- Cultivated relationships with company employees and clients to elevate service delivery.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Production Associate
Honda Manufacturing of Alabama
Lincoln, AL
03.2017 - 06.2024
- Trained new employees on proper use of tools, safety protocols, and quality control procedures.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Inspected finished products for quality defects.
- Completed duties according to standardized procedures.
- Utilized appropriate tools and checks to deliver defect-free work upon completion of assigned tasks.
- Rotated through multiple positions on the line as required by management.
Quality Control Inspector
Eissmann Automotive NA
Pell City, AL
01.2016 - 03.2017
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Ensured that all products met customer requirements prior to shipment.
- Inspected and repaired products to meet quality expectations.
Assembly Line Production Worker
MBUSI
Tuscaloosa, AL
04.2013 - 07.2015
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Identified defective parts or items needing rework during inspections.
- Assembled components according to established procedures and safety protocols.
- Assisted in training new employees on assembly line processes and procedures.
- Rotated through various positions on the assembly line as needed by management.
- Completed accurate assembly work by positioning and aligning components.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Replaced damaged parts using hand tools when necessary.
Education
High School Diploma -
Gadsden High School
Gadsden, AL05-2005
Skills
- Manufacturing Experience
- Warehouse Experience
- Visual inspections
- Repetitive Work
- Quality Control
- Standardized Operation Procedures
- Teamwork and Collaboration
- Customer Service
- Fast Learner
References
References available upon request.
Timeline
Sr Svc Agent
Federal Express
08.2024 - Current
Production Associate
Honda Manufacturing of Alabama
03.2017 - 06.2024
Quality Control Inspector
Eissmann Automotive NA
01.2016 - 03.2017
Assembly Line Production Worker
MBUSI
04.2013 - 07.2015
High School Diploma -
Gadsden High School
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