Cora Goodson
Brookland,AR
Summary
At Harps Foods, I honed my expertise in food safety and customer service, significantly enhancing workflow efficiency and customer satisfaction. Through meticulous attention to cleanliness and a strong work ethic, I excelled in creating engaging customer experiences and maintaining high sanitation standards, contributing to a positive team environment and consistently surpassing sales targets.
Overview
1
1
year of professional experience
Work History
Deli Clerk
Harps Foods
01.2024 - Current
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
Education
Accounting -
Arkansas State Tech
Marked Tree, AR10.2002
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Safe Food Handling Practices
- Cleaning and sanitizing
Timeline
Deli Clerk
Harps Foods
01.2024 - Current
Accounting -
Arkansas State Tech
Similar Profiles
Logan DaughertyLogan Daugherty
Closing Manager at Harps FoodsClosing Manager at Harps Foods
Kimberly RobinsonKimberly Robinson
Assistant Manager at Harps FoodsAssistant Manager at Harps Foods
Tammy Renee MurryTammy Renee Murry
Cake Decorator at Harps FoodsCake Decorator at Harps Foods
Diana PerezDiana Perez
Cashier at Harps FoodsCashier at Harps Foods
Makayla SmeenkMakayla Smeenk
Registered Nurse, Emergency Department at NEA Baptist Memorial HospitalRegistered Nurse, Emergency Department at NEA Baptist Memorial Hospital