An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
19
19
years of professional experience
Work History
Personal Assistant
Marine Logistics
Colonial Beacg , VA
03.2024 - Current
Processed invoices related to business expenses incurred by the executive team.
Managed office supplies inventory and placed orders when necessary.
Prepared documents such as reports, presentations, agendas, and correspondence.
Performed calendar management and scheduling of appointments for the executive.
Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
Kept patient health and personal information private and confidential.
Provided assistance communicating, typing correspondence or obtaining information.
Submitted reports to and reviewed reports with supervisor.
Completed basic administrative work and managed household accounts.
Checked personal and professional activities to remind employer of priority tasks and deadlines.
Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
Provided personal support to the executive, including errand running and personal shopping.
Managed expense reports, including tracking receipts and processing reimbursements promptly.
Organized and maintained digital and physical filing systems for easy access and retrieval of documents.
Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
Performed various clerical tasks and organized office areas to promote productivity.
Maintained clerical correspondence via email and phone.
Organized personal and professional calendars with reminders for upcoming meetings and events.
Greeted visitors in a professional manner and provided assistance with inquiries.
Scanned documents into electronic format for storage in a secure database system.
Sorted mail received daily for distribution throughout the office.
Wheel Technician
Dent Wizard
Grand Rapids, MO
11.2021 - 09.2023
Ensured that all parts used were compatible with the make and model of the vehicle being serviced.
Verified that all necessary tools were available before starting any job on a customer vehicle.
Followed company policies regarding warranty coverage for customers who experienced issues.
Operated machinery safely while performing basic maintenance tasks such as tire rotation.
Installed aftermarket accessories such as rims, hubcaps, and lug nuts onto vehicles.
Replaced worn or damaged wheels with new ones in accordance with manufacturer specifications.
Measured wheel run-out levels to identify any issues that may affect performance or safety.
Cleaned and polished wheels to restore their original luster and appearance.
Removed old tires from wheels and replaced them with new ones following safety protocols.
Maintained a clean workspace at all times by adhering to established health and safety regulations.
Tightened lug nuts to secure the wheel assembly in place during regular maintenance checks.
Kept detailed records of all work performed for each customer vehicle in the shop database system.
Provided customers with advice on proper care and maintenance of their vehicle's wheels.
Researched technical information regarding specific models when required for complex repairs.
Managing Bartender
Veterans of Foreign Wars Post 10574
Colonial Beach, VA
06.2017 - 08.2021
Verified identification from customers who appeared underage.
Ensured compliance with all applicable laws and regulations regarding the sale of alcoholic beverages.
Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Ordered beer, wine, spirits, glassware, garnishes, ice, napkins and other supplies needed to operate a successful bar.
Developed effective strategies for increasing customer satisfaction and loyalty.
Coordinated events such as happy hours, special promotions, and private parties.
Established relationships with vendors to negotiate prices on products purchased for the bar.
Assisted with menu development by suggesting new drinks or cocktail recipes.
Kept updated on trends related to craft cocktails and specialty drinks in order stay competitive.
Monitored cash flow at the register throughout the shift to ensure accuracy of financial transactions.
Hired, trained, scheduled, evaluated, and supervised bar staff members.
Communicated customer orders to bar staff and kitchen personnel, ensuring accuracy.
Provided leadership to ensure that all employees followed food safety guidelines including proper storage techniques and sanitation practices.
Processed payments using point of sale systems accurately and efficiently.
Maintained accurate records of liquor inventory and sales figures.
Performed tasks such as cleaning glasses or wiping down surfaces in order to maintain cleanliness in the bar area.
Enforced safety rules within the bar environment to protect customers from harm.
Created daily reports outlining liquor sales figures for management review.
Managed opening and closing duties which included counting money in registers and setting up workstations.
Implemented cost-saving measures without sacrificing quality or service levels.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Poured wine, beer and cocktails for patrons.
Completed regular bar inventories and daily requisition sheets.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Planned and coordinated special events to boost customer numbers and profits.
Checked identification of guests to verify age requirements for alcohol purchase.
Balanced daily registers and generated sales reports for management.
Collected and organized daily till totals and tips.
Trained new bartenders on drink preparation and upselling techniques.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Upsold customers from shelf to premium brands to help boost sales.
Greeted guests with friendliness and professionalism.
Effectively multitasked within fast-paced environment.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Stocked customer service stations with paper products or beverage preparation items.
Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Filled and served various beverages for customers.
Worked in close collaboration with team members to ensure customers received high-quality service.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Made friendly conversation with customers to provide enjoyable bar experience.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Stocked service stations with ice, napkins and straws.
Resolved guest complaints to maintain complete customer satisfaction.
Asked customers about meals to assess satisfaction and collect vital feedback.
Maintained clean and orderly appearance throughout kitchen and dining area.
Stocked displays with new and transferred merchandise.
Removed trays and stacked dishes for return to kitchen after finished meals.
Greeted frequent visitors by name and explained new promotions.
Supported serving staff in delivering accurate and well-presented food orders.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Camera Car Driver
LTS Repossessions
, MD
02.2015 - 01.2016
Maintained detailed logs of all trips taken, including destination, mileage, fuel consumption, and hours worked.
Adhered to traffic laws and regulations while driving.
Inspected vehicles for mechanical items and safety issues.
Reported any incidents or accidents immediately upon occurrence.
Monitored road conditions to ensure the safest route possible is taken.
Conducted pre-trip inspections prior to departure from base location.
Communicated regularly with dispatchers regarding routes and schedules.
Kept accurate records of fuel purchases and other expenses related to travel.
Demonstrated knowledge of local area roads, landmarks, and traffic patterns.
Provided courteous customer service at all times during transportations services.
Performed regular maintenance checks on the vehicle, such as oil changes and tire rotation.
Completed paperwork associated with deliveries accurately and on time.
Checked vehicles regularly for routine upkeep such as fueling as well as advanced maintenance needs.
Operated vehicle following road safety rules and company service protocols.
Determined most expedient trip by mapping out driving routes ahead of time.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Reported any vehicle malfunctions or accidents immediately to management.
Managed time effectively to meet tight delivery deadlines.
Documented daily mileage, gas, and other data.
Utilized GPS and maps for efficient route planning.
Communicated effectively with dispatch and customers to provide status updates.
Kept accurate records of deliveries and customer signatures.
Completed necessary paperwork and documentation for deliveries.
Ensured vehicle cleanliness and performed regular maintenance checks.
Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Maintained delivery schedules without compromising safety.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Front Desk Receptionist
Massage Envy Spa
Waldorf, MD
12.2014 - 02.2015
Greeted customers warmly and made them feel welcome.
Handled cash transactions accurately, balancing the register at the end of each shift.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Verified identity documents for new customers before opening accounts in accordance with company policies.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Responded to customer inquiries via phone, email, and in person.
Answered incoming calls, directed them to appropriate personnel and took messages.
Provided administrative support such as filing documents, photocopying and scanning materials.
Assisted with preparing reports, presentations and other documents as requested by management staff.
Handled sensitive information in a confidential manner.
Assisted with scheduling appointments for clients and visitors.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Performed data entry into computer systems to maintain accurate records of customer information.
Updated customer information in databases regularly to ensure accuracy of records.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Explained policies and procedures to visitors.
Signed for packages, recorded deliveries and distributed to personnel.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Managed company calendar and scheduled events.
Processed and distributed internal and external communications.
Maintained business office inventory and equipment by checking stock for needed supplies.
Commercial Caulker
BB & Co
Greenbelt, MD
05.2014 - 02.2015
Applied sealants, caulks, and adhesives to a variety of surfaces.
Mixed and blended various types of sealants according to manufacturer specifications.
Prepared surfaces for caulking by cleaning, sanding, grinding, and scraping away old caulk or debris.
Filled gaps between two substrates with appropriate sealants.
Removed excess caulk from surfaces using putty knives, scrapers, or other tools as necessary.
Utilized power tools such as drills and saws when necessary.
Cleaned up job sites after completing projects.
Actively participated in team meetings to discuss progress updates on projects.
Cut and sized backer rod for use in sealing joints.
Installed expansion joints with the help of backer rods.
Performed regular maintenance on tools and equipment used in caulking applications.
Inspected and tested caulking materials to ensure quality.
Adhered to industry standards for professional installation techniques.
Checked completed work for accuracy and uniformity of appearance.
Followed specific instructions provided by supervisors regarding job tasks.
Maintained tools, equipment and work sites.
Logged inventory to track supply counts, organize equipment, and gather important materials.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Communicated with management and customers at project completion and verified customer satisfaction with finished work.
Moved construction materials by hand or various transport methods.
Put together and took apart scaffolding and other temporary structures.
Assisted tradesmen and machine operators in construction projects.
Operated large truck and hauling equipment to transport heavy work equipment or project materials to job site.
Wheel Technician
Kwicksilver Wheel Repair Professionals
09.2012 - 03.2014
Operated machinery safely while performing basic maintenance tasks such as tire rotation.
Installed aftermarket accessories such as rims, hubcaps, and lug nuts onto vehicles.
Replaced worn or damaged wheels with new ones in accordance with manufacturer specifications.
Measured wheel run-out levels to identify any issues that may affect performance or safety.
Cleaned and polished wheels to restore their original luster and appearance.
Removed old tires from wheels and replaced them with new ones following safety protocols.
Maintained a clean workspace at all times by adhering to established health and safety regulations.
Performed wheel alignment and balancing services on customer vehicles using specialized equipment.
Verified that all necessary tools were available before starting any job on a customer vehicle.
Ensured that all parts used were compatible with the make and model of the vehicle being serviced.
Tightened lug nuts to secure the wheel assembly in place during regular maintenance checks.
Provided customers with advice on proper care and maintenance of their vehicle's wheels.
Kept detailed records of all work performed for each customer vehicle in the shop database system.
Researched technical information regarding specific models when required for complex repairs.
Adjusted tire pressure according to manufacturer guidelines to maximize fuel efficiency.
Inspected tires for wear, tear, and damage to ensure safe operation of vehicle.
Repaired bent or cracked wheels using a variety of tools including welding equipment.
Cleaned and maintained tire service bays to keep work areas organized.
Identified and replaced worn tires and related components, optimizing safety.
Performed tire rotations, mounts, and balancing on vehicles.
Diagnosed and repaired tire and rim issues.
Collaborated with team members to fulfill sales and service requests.
Worked with portable devices to manage workflow and complete appointments.
Used tools, parts and equipment to maintain and repair customer tires.
Estimated costs of vehicle repair.
Analyst
National Technology Associates
Indian Head, MD
06.2010 - 07.2011
Implemented strategies for automating organizational processes.