Cora Holmes

As a part-time nanny, my daily responsibilities include watching 1-3 children at a time, provide a safe, fun and educational environment, creating in-home structure and consistent routines, cleaning and light food preparation, and lots of imagination. I work well with kids and providing them care continues to keep me humble, problem solving, patient, creative, boundary respecting, and always alert. I enjoy collaboration and working together with both kids and adults.

At Barton Hills, I worked as a restaurant hostess, providing excellent customer service by answering phone calls, managing reservations, and ensuring smooth communication between members and staff. I also handled to-go orders and assisted bartenders and servers with bussing, food running, and side work during each shift. In addition to customer service, my tasks included creating floor plans, preparing the dining room and bar for service, stocking and restocking wine and food, maintaining stockrooms, and ensuring a clean and organized environment. I also completed nightly shift reports detailing member attendance, each staff member on duty, reservations and walk-ins, and any issues or notable events from the day. I regularly worked during large celebratory events and summer holidays as well.

My primary role at Trinity Health Hospital was as a Barista/Cashier. I often worked early or opening shifts, which involved preparing the café by checking and maintaining the temperatures of the fridges and freezers, brewing coffee, counting and balancing the cash register, handling fresh baked goods, and ensuring all areas were clean and up to standard. Throughout my shifts, I made and served food and beverages to patients, residents, and customers. I prepped food for use, I stocked fridges, freezers, and the attached shop, and refilled customer necessities like napkins and plasticware. I received extensive customer service training, which enabled me to provide exceptional service and handle customer interactions professionally. I also assisted patients with dietary needs and regularly took time to complete hospital safety certifications, including fire safety, intruder response, and health training, ensuring a safe environment in the café. Like servers with side work, I had daily tasks such as stocking, washing dishes, and maintaining the cleanliness and organization of various sections.

At Trinity Health Hospital, I held two positions, one of which was as a Diet Technician. In this role, I directly supported patients by taking phone calls to create their daily and next-day meal plans, ensuring accommodations for allergies and dietary restrictions. I also worked closely with doctors' recommendations to maintain the goals of each patient's diet, particularly when specific foods needed to be avoided. In addition to meal planning, I helped facilitate the delivery of food and snacks to both patients and staff, regularly overseeing the preparation of meals to ensure that all dietary instructions were followed. When needed, I delivered meals to patients, especially during staff shortages, and consistently maintained a clean and sanitized environment while working in the hospital kitchen.