Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cora McLeod

Cora McLeod

Zephyrhills

Summary

I am a Pool Manager with extensive experience at YMCA, skilled in lifeguarding and team leadership. I excel in fostering a positive environment while effectively managing safety and training staff to achieve performance goals. I am very reliable!

Overview

5
5
years of professional experience

Work History

Pool Manager

YMCA
07.2025 - Current
  • Hired, trained and evaluated team members to meet departmental standards and goals.
  • Performed regular safety inspections of pools and equipment to reduce hazards.
  • Maintained filtration system and other aquatic systems within facility to support proper operations.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
  • Planned, coordinated and promoted aquatics programs to optimize water safety.
  • Identified and proposed repairs, annual maintenance and upgrade items to promote safe environment.
  • Partnered across departments to run smooth, professional events and activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.

Leader on Duty

YMCA
12.2024 - Current
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Swim Instructor

YMCA
03.2024 - Current
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Mentored and trained new swim instructors on best practices.
  • Adapted teaching techniques to different learning styles.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.

Summer Camp Counselor

YMCA
05.2022 - Current
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.

Senior Lifeguard

YMCA
09.2024 - 07.2025
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Conducted chemical measurements and adjusted chemicals to achieve balance as required.
  • Executed backwashing process to maintain optimal pool hygiene and clarity.
  • Drilled staff to ensure safety standards

Lifeguard

YMCA
12.2023 - 07.2025
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored safety of guests in and around swimming pool.
  • Upheld hygiene standards in pool and surrounding area.
  • Responded to emergency situations in a timely, efficient manner.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.

Welcome Center Attendant

YMCA
03.2023 - 07.2025
  • Provided incoming visitors and guests with friendly and knowledgeable service.
  • Directed individuals to desired locations and offered relevant details such as operations hours and transportation options.
  • Conducted engaging and detailed tours of facility.
  • Marketed memberships to potential clients

Family Programming Attendant

YMCA
07.2021 - 07.2025

Managed supervision and care of children.

provided a friendly and nurturing environment for children and infants

kept accurate records and check in/outs of children

maintained a clean environment

Education

Nursing

Pasco-Hernando State College
New Port Richey, FL
01.2028

High School Diploma -

Zephyrhills High School
Zephyrhills, FL
05.2023

Skills

  • Lifeguarding (including deep water) with CPR/ AED for professional rescuers and first aid and oxygen (Expires: 8/03/27)
  • ARC lifeguard instructor (Expires: 11/17/26)
  • Certified pool operator (Expires: 4/11/2030)
  • Child abuse prevention
  • YMCA swim instructor Advanced teaching techniques (Expires: 02/14/28)
  • First Aid/CPR/AED instructor (Expires: 5/9/27)

Timeline

Pool Manager

YMCA
07.2025 - Current

Leader on Duty

YMCA
12.2024 - Current

Senior Lifeguard

YMCA
09.2024 - 07.2025

Swim Instructor

YMCA
03.2024 - Current

Lifeguard

YMCA
12.2023 - 07.2025

Welcome Center Attendant

YMCA
03.2023 - 07.2025

Summer Camp Counselor

YMCA
05.2022 - Current

Family Programming Attendant

YMCA
07.2021 - 07.2025

Nursing

Pasco-Hernando State College

High School Diploma -

Zephyrhills High School
Cora McLeod