- Newfoundland History & Culture
- Canadian History & Culture
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- Knitting and Crocheting
Cora Mincer
Sioux Falls,SD
Summary
Proactive and goal-oriented professional with excellent time management, research, communication, and problem-solving skills. Known for reliability and adaptability, with swift capacity and desire to learn and apply new skills. Committed to leveraging these qualities to drive success and contribute to organizational and personal growth.
Overview
5
5
years of professional experience
Work History
Sales Operations Specialist
Avera Health Plans
04.2024 - Current
- Audit member application information and manage the administrative paperwork for Medicare Supplement, Individual, and Family Health Insurance Plans.
- Contact person for several outside agents from all over the state, appointed through Avera Health Plans.
- Assist our internal agents with office and administrative tasks required while out on assignment.
- Help to run the seasonal Medicare & You seminars, organize training classes for multiple departments, and maintain the work instructions archive for the Sales Department.
Retail Associate
Sioux Falls Stampede Hockey Club
09.2019 - Current
- Maintain a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stock merchandise, clearly labeling items, and arranging according to size or color.
- Manage inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Greet customers, help to locate merchandise, and suggest suitable options.
Document Specialist
Avera Health Plans
09.2023 - 02.2024
- Performed regular audits of document repositories, ensuring the accuracy and integrity of all stored information.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Facilitated seamless communication between departments by acting as a liaison for document-related inquiries and requests.
Purchasing Coordinator
Innovative Office Solutions
01.2022 - 09.2023
- Maintained complete documentation and records of all purchasing activities.
- Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
- Contacted each vendor and recorded information regarding price, availability and quality of products.
- Developed strong relationships with key suppliers, fostering trust and collaboration that enabled successful negotiations.
- Implemented a centralized purchasing system that improved tracking of spending patterns and facilitated better budget management.
Legal Research Specialist
Great Western Bank
06.2021 - 12.2021
- Gathered any and all documents requested in subpoenas received by the Garnishments & Levies team.
- Extensive research while maintaining complete confidentiality with lawyers, federal offices, and detectives.
- Job was relocated to Billings, MT after Great Western Bank buyout.
Client Financial Services
MetaBank/Central Bank
06.2019 - 06.2021
- Audited loan and deposit documents for bank customers to ensure their accounts were compliant with state and federal regulations.
- Kept the bank's document archives up to date and digitized older paperwork from physical archives.
- Set up customers' online banking profiles, performed maintenance on customer profiles, balanced several general ledger accounts, and reviewed and released wire transfers.
- Was in charge of all closing procedures, company wide, to ensure delivery of cash letters, checks, and transactions to the Federal Reserve each night.
Education
Bachelor of Arts - English - Creative Writing
Augustana College
Sioux Falls, SD12-2014
Skills
- Multitasking
- Time management abilities
- Adaptability
- Problem-solving abilities
- Reliability
- Customer Satisfaction
- Communication Skills
Interests
Timeline
Sales Operations Specialist
Avera Health Plans
04.2024 - Current
Document Specialist
Avera Health Plans
09.2023 - 02.2024
Purchasing Coordinator
Innovative Office Solutions
01.2022 - 09.2023
Legal Research Specialist
Great Western Bank
06.2021 - 12.2021
Retail Associate
Sioux Falls Stampede Hockey Club
09.2019 - Current
Client Financial Services
MetaBank/Central Bank
06.2019 - 06.2021
Bachelor of Arts - English - Creative Writing
Augustana College
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