Cora Nutall
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Real Estate Broker
Realty One Group - World Properties
Orland Park, IL
Current - Current
- Developed and implemented marketing strategies to promote the sale of residential properties.
- Analyzed market trends and conducted research to identify potential buyers for properties.
- Conducted inspections of properties to assess condition, features, and other factors prior to listing them on the market.
- Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
- Advised clients on how best to price their property in order to maximize profits while still appealing to potential buyers.
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Provided guidance regarding local zoning laws, homeowner association rules, mortgage requirements, escrow procedures, title insurance policies.
- Organized open houses for prospective buyers in order to showcase available properties.
- Created detailed reports outlining comparable sales data in order to determine fair market value for a particular property.
- Actively participated in networking events as well as community activities such as homebuyer seminars or workshops in order to increase visibility within the industry.
Patient Concierge
University of Chicago Medicine
Orland Park, IL
11.2016 - Current
- Referrals, Epic, insurance verification, schedule appointments, Fax, Register Patients, answer phones, send letters, customer service, medical records, referrals, billing and coding
- Greeted patients upon arrival and answered any questions they had about their visit.
- Scheduled appointments for patients using the electronic health records system.
- Managed incoming calls from patients and other healthcare facilities to provide information or schedule services.
- Assisted in checking patient's insurance eligibility prior to their appointment.
- Collected payments from patients and entered them into the billing system accurately.
- Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
- Responded promptly to emails, voicemails, and faxes from customers seeking assistance or advice.
- Maintained client confidentiality according to HIPAA regulations at all times.
- Updated patient files in accordance with company policy and procedure guidelines.
- Processed paperwork related to medical claims processing including authorizations, referrals, pre-certifications.
- Verified patient demographic information in order to ensure accuracy of data entry.
- Compiled reports on patient visits for management review as needed.
- Assisted with training new staff members on policies and procedures related to customer service roles within the organization.
- Worked collaboratively with other departments such as billing, coding, clinical documentation improvement specialists., when necessary.
- Participated in meetings with internal teams as well as external vendors to discuss customer service initiatives.
Front end associate
Walmart
06.2010 - 01.2012
- Stock, cashier, clean, cook, customer service
Secretary
step by step trucking co
Crete, IL
01.2009 - 06.2011
- Answer phones, light clerical work
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Coordinated meeting logistics such as room reservations and catering services.
Unarmed Security Officer
ABM Security
Hodgkin's, IL
08.2008 - 06.2010
- Wand people, watch xray machine, answer phones, make badges, make rounds, traffic, write reports
- Patrolled assigned areas to detect suspicious activities and persons.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Conducted security checks on staff entering or leaving the premises.
- Responded promptly to emergency situations using appropriate resolution strategies.
- Investigated suspicious activity or incidents according to company guidelines.
- Provided customer service assistance in resolving conflicts or disputes.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Assisted with investigations into thefts, vandalism, assaults.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Inspected buildings periodically for signs of intrusion or damage.
Specimen Processor
Antech diagnostics
Oak Brook, IL
02.2006 - 01.2008
- Prepare specimens for test, data entry
- Processed specimens and prepared them for testing according to established procedures.
- Operated laboratory equipment such as centrifuges, pipettes, and microscopes.
- Recorded specimen data into laboratory information systems accurately and efficiently.
- Ensured specimens were labeled correctly and in compliance with regulations.
- Monitored the inventory of supplies necessary for specimen processing.
- Followed safety protocols while handling hazardous materials.
- Participated in quality assurance activities to ensure accurate results.
- Assisted other departments with sample collection processes when needed.
- Adhered to all departmental policies and procedures related to specimen processing.
Education
real estate broker -
Real estate sales academy
04.2017
Medical coder & Biller -
DeVry University-Chicago
01.2016
some college -
everest
01.2011
High school diploma -
H L Richards High Sch(Campus)
05.2004
Skills
- Security officer
- Receptionist
- Warehouse
- Stock
- Customer service
- Sales
- Cashier
- Janitor
- Cleaning
- Medical Coding
- Property Management
- Negotiation
- Medical Billing
- ICD-10
- Insurance Verification
- Epic
- CPT Coding
- EMR Systems
- Accounts Receivable
- ICD-9
- Problem-solving
- Team Work
- Medical Records
- Transcription
- Flexibility
- Reliability
- Medical Scheduling
- Medical Office Experience
- Patient Care
- Data Entry
- Medical Terminology
- Triage
- Anatomy Knowledge
- HIPAA
- ICD Coding
- Personal Assistant Experience
- CRM Software Use
- Market Monitoring
- Contract Management
- Contracting
- Estate Administration
- Home Sale Guidance
- Property Showing
- Marketing Development
- Social Media Marketing
- Real Estate Law
- Appointment Scheduling
- Database Management
- Office Administration
- Sales Support
- Calendar Management
- Customer Service
- Letter Writing
- Supply Ordering
- Payroll Administration
- Accounts Payable
- Vendor Relations Skills
- Multi-Line Phone Systems
- Scheduling
- Data Collection
- Paperwork Processing
- Call Management
- Inbound and Outbound Calling
- Consultative Sales
- Calendaring
- Medical Terminology Knowledge
- Multi-Task Management
- Client Relations
- Clerical Support
Certification
- Real Estate License
- Real Estate Broker
- Medical Billing Certification
Additional Information
high school diploma
Awards
National Honor Society
Accomplishments
- Honor Society
Timeline
Real Estate Broker
Realty One Group - World Properties
Current - Current
Patient Concierge
University of Chicago Medicine
11.2016 - Current
Front end associate
Walmart
06.2010 - 01.2012
Secretary
step by step trucking co
01.2009 - 06.2011
Unarmed Security Officer
ABM Security
08.2008 - 06.2010
Specimen Processor
Antech diagnostics
02.2006 - 01.2008
real estate broker -
Real estate sales academy
Medical coder & Biller -
DeVry University-Chicago
some college -
everest
High school diploma -
H L Richards High Sch(Campus)
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