Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Receptionist

Cora Pannier

Irvine,CA

Summary

Diligent, responsible, hardworking young woman with strong organizational skills and a passion for delivering exceptional customer service. I establish positive relationships with ease and thrive in collaborative environments. I am dedicated to ensuring customer satisfaction by going above and beyond in interactions. I prioritize punctuality and reliability, and am known for my strong communication skills, coordination, and outgoing personality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Drybar
05.2024 - 08.2024
  • Improved my organizational and time management skills by recording client information accurately and on time
  • I optimized appointments and maximized the reservation system in order to keep our shop busy and in order
  • I channeled the communication between clients, hair stylists, and upper management by keeping track of customer notes
  • Sent shift daily reports, handled client payments, commissions, and tips for all employees
  • Scheduled lunch breaks for each stylist, and assigned chores to maintain the cleanliness of the store
  • Made sure the store was running cohesively, while maintaining the appearance of the salon, and keeping clients happy
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Sales Associate/Chocolatier

Rocky Mountain Chocolate Factory
04.2021 - 01.2023
  • I worked with a diverse clientele and ensured all customer needs were met promptly and efficiently, while multi-tasking to keep the store stocked with our homemade items.
  • My ability to adapt quickly and learn new tasks allowed me to excel in this dynamic environment.
  • I take pride in my diligent work ethic and attention to detail as I strive to provide exceptional service to every customer.
  • I worked well in a team setting as I demonstrated respect, was willing to help other employees, and trained new employees as well.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

Sophomore - B.A. Psychology

Clemson University
Clemson, SC
05-2027

High School -

Woodbridge High School
06-2023

Skills

  • Self oriented
  • Positive and professional
  • Productive
  • Able to multitask
  • Conflict resolution
  • Punctual and Reliable
  • Fast learner
  • Charitable
  • Customer/Client relations
  • Data inputting
  • Documentation And Reporting
  • Tech-Savvy
  • Good with math
  • Excellent communication skills
  • Works well with the public
  • Energetic
  • Enthusiastic
  • Attention to detail
  • Efficient communication skills
  • Honest
  • Self-motivated
  • Dedicated

Certification

  • CITI Program Certification- Human Subjects Protections Course (Group 1 Investigators Conducting Social and Behavioral Science Research (SBR) at Clemson University)
  • California State Seal of Biliteracy in Spanish & English

Languages

Spanish
Professional Working

Interests

  • Community Cleanup
  • Volunteering
  • Cognitive Psychology
  • Health Psychology
  • Human Factors Psychology
  • Forensics
  • Youth Development Programs
  • Outdoor Recreation

Timeline

Receptionist

Drybar
05.2024 - 08.2024

Sales Associate/Chocolatier

Rocky Mountain Chocolate Factory
04.2021 - 01.2023

Sophomore - B.A. Psychology

Clemson University

High School -

Woodbridge High School

Similar Profiles

CREATE PROFILE
Cora Pannier