Cora Parker
Denver,CO
Summary
Proficient Executive Assistant with extensive experience in healthcare administration and patient coordination. Capable of managing diverse responsibilities, including scheduling, insurance verification, and customer service. Committed to fostering collaborative relationships and ensuring smooth operational workflows in fast-paced environments.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Executive Assistant
IQuantified Management Services
08.2023 - 07.2026
- Provide executive-level administrative support including scheduling, correspondence, records management, operational coordination.
- Coordinate meetings, documentation, and communications for executives and staff.
- Maintain confidential business information and support daily office operations in a fast-paced environment.
- Delivered organizational support and customer service across multiple responsibilities, improving office efficiency and stakeholder satisfaction.
- Facilitated communication with attorneys by handling legal documents and requests.
- Tracked received and submitted payments, issued receipts, and updated computer systems to maintain accurate financial records.
Surgery and Procedure Scheduler
Metro Denver Pain Management
Englewood, CO
05.2021 - 01.2023
- Secured pre-authorizations and pre-certifications for minor surgical procedures in office and outpatient facilities, ensuring timely processing of payments and copayments.
- Coordinated patient appointments with staff, optimizing schedule according to availability.
- Instructed patients on preparations for upcoming appointments and medical procedures
- Updated patient information in EMR databases and adhered to all confidentiality requirements.
Front Office Coordinator/Insurance Specialist
Denver Metro Area
, CO
07.2019 - 05.2021
- Verified and updated patient demographic and insurance information, maintaining accuracy for efficient patient processing.
- Managed high-volume telephone, e-mail, fax, and front-desk reception, ensuring seamless communication and service.
- Directed front desk activities, enhancing service delivery in customer service, scheduling, billing, collections, and office administration.
- Scheduled cleanings and dental appointments using Dentrix software.
Surgery Coordinator/Insurance Specialist
Rocky Mountain Spine Clinic P.C
Lone Tree, CO
12.2014 - 06.2018
- Scheduled surgeries based on physician volume, ensuring timely insurance authorizations and coverage.
- Verified insurance coverage prior to procedures and appointments, reviewing claims and records to ensure approval for coverage.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Collaborated with physicians, supervisors, and colleagues to strengthen working relationships that supported patient care.
Manager/Crew Trainer/Server
Village Inn
Aurora, CO
08.2010 - 12.2014
- Developed staff to deliver hospitable, professional service consistent with policies and business initiatives
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Trained workers across all positions, enhancing skills in food preparation, money handling, and cleaning roles
- Maintained knowledge of all team position requirements to streamline training processes.
Education
High School Diploma -
Smoky Hill High School
Aurora, CO01-2011
Skills
- Healthcare administration
- Executive & Administrative Support
- Scheduling & Calendar Management
- Insurance Verification & Authorizations
- Office software proficiency
- Customer admissions
- Multitasking solutions
- Exceptional time management
- Team leadership
- Proactive problem solver
- Professional Communication
- Active listening
Certification
- Esthetician License - Colorado Office of Barber and Cosmetology Licensure
Timeline
Executive Assistant
IQuantified Management Services
08.2023 - 07.2026
Surgery and Procedure Scheduler
Metro Denver Pain Management
05.2021 - 01.2023
Front Office Coordinator/Insurance Specialist
Denver Metro Area
07.2019 - 05.2021
Surgery Coordinator/Insurance Specialist
Rocky Mountain Spine Clinic P.C
12.2014 - 06.2018
Manager/Crew Trainer/Server
Village Inn
08.2010 - 12.2014
High School Diploma -
Smoky Hill High School