Corae Overton
Healthcare
Mcdonough,GA
Summary
Dedicated nursing student with experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.Always willing to grow and keep learning .
Overview
6
6
years of professional experience
2
2
Languages
Work History
Administration Assistant Volunteer
Volunteer Position
Morrow
05.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Worked with supervisors and management to maintain status reports and update information for client projects
- Restocked and organized supplies for patients, caregivers, and volunteers
- Assisted care team with administrative requirements of treatment delivery
- Maintained clean environment with due consideration to health and safety issues and infection control policy
- Cared for dying patients and prepared deceased for transfer to mortuary.
Customer Service Representative
Humana Healthcare, Atlanta GA
Remote
05.2021 - 01.2023
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services and company information
- Executed record filing system to improve document organization and management
- Answered calls from existing and future policyholders help with inquiries and discuss insurance options.
Customer Service Representative
Sykes Bank Of America
Remote
01.2020 - 01.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Originated, reviewed, processed, closed and administered customer loan proposals
- Submitted loan applications to underwriter for verification and recommendations.
Cashier
Pet Smart Corporate Office
McDonough, GA
04.2017 - 05.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate Degree - Nursing : Healthcare Management
Southern Crescent Technical College
Care Tech - Health Aide
Southern Crescent Technical College
Griffin, GA 06.2020 - 08.2020
Skills
All Microsoft softwareundefined
Timeline
Administration Assistant Volunteer
Volunteer Position
05.2021 - Current
Customer Service Representative
Humana Healthcare, Atlanta GA
05.2021 - 01.2023
Care Tech - Health Aide
Southern Crescent Technical College
06.2020 - 08.2020
Customer Service Representative
Sykes Bank Of America
01.2020 - 01.2021
Cashier
Pet Smart Corporate Office
04.2017 - 05.2019
Associate Degree - Nursing : Healthcare Management
Southern Crescent Technical College
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