Coraima Castillo
San Elizario,TX
Summary
Detail oriented Medical Billing Coordinator with proven skills in claims processing, denial resolution, and customer service. Adept at managing billing processes and verifying insurance eligibility to ensure timely and accurate claims submissions.
Overview
13
13
years of professional experience
Work History
Medical Billing Coordinator
Texas Arthritis Center
El Paso, TX
08.2022 - Current
- Managed billing processes for patient accounts, ensuring timely submission and accuracy of claims.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Resolved customer inquiries through effective communication and problem-solving skills.
Medical Billing Specialist
Medical Billing Unlimited
El Paso, TX
07.2016 - 08.2020
- Reviewed and resolved denied claims, collaborating with insurance companies to expedite payments.
- Posted and adjusted payments from insurance companies.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
- Developed comprehensive reports on collection efforts and financial performance metrics.
Retail Sales Associate Cashier
Seven Eleven
El Paso, TX
10.2014 - 10.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted customers in locating products, enhancing overall shopping experience.
- Collaborated with team members to optimize store layout and product displays.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
Administrative Assistant
Homewatch CareGiversInc
El Paso, TX
06.2013 - 10.2013
- Managed scheduling and coordination for caregivers, ensuring optimal coverage and client satisfaction.
- Developed and maintained electronic filing systems to enhance document retrieval efficiency.
- Facilitated communication between clients and staff, addressing inquiries and resolving issues promptly.
- Led training sessions for staff on office policies, enhancing overall operational knowledge.
Education
Graduate Certificate - Medical Billing And Coding
Vista College
El Paso, TX06-2015
Certificate - Certified Nurses Assistant
Job Corps
El Paso, TX08-2013
High School Diploma -
San Elizario High School
San Elizario, TX07-2012
Skills
- ICD-10 knowledge
- Claims processing proficiency
- Denial resolution
- Insurance verification
- Accounts receivable management
- Payment posting
- Customer service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Billing Coordinator
Texas Arthritis Center
08.2022 - Current
Medical Billing Specialist
Medical Billing Unlimited
07.2016 - 08.2020
Retail Sales Associate Cashier
Seven Eleven
10.2014 - 10.2015
Administrative Assistant
Homewatch CareGiversInc
06.2013 - 10.2013
Graduate Certificate - Medical Billing And Coding
Vista College
Certificate - Certified Nurses Assistant
Job Corps
High School Diploma -
San Elizario High School