Coraima Santana Antunez
Palmetto
Summary
Dynamic Bookkeeping Manager at Joel Santana Masonry LLC, skilled in revenue tracking and payroll processing. Successfully established a QuickBooks system, enhancing financial accuracy. Recognized for exceptional customer relations and analytical reasoning, driving efficiency and compliance. Proven ability to optimize team performance and elevate service standards in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bookkeeping Manager
Joel Santana Masonry LLC.
01.2019 - Current
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Established QuickBooks accounting system to reflect accurate financial records.
Patient Service Representative
Mcr Health
01.2020 - 11.2024
- Balanced deposits and credit card payments each day.
- Used Athena to schedule appointments.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Took copayments and compiled daily financial records.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
Server
Popis Place on the Ranch
08.2017 - 01.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server Manager
El Sombrero Mexican Restruant
11.2013 - 01.2020
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Welcomed and greeted guests before presenting special menu items to clients.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Led team of servers to consistently meet customer service and sales targets.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
Education
Certificate of Technical Studies - Accounting And Finance
Manatee Technical College
Bradenton, FL01-2017
High School Diploma -
Palmetto High School
Palmetto, Fl05-2014
Skills
- Revenue and expense tracking
- Accounts receivable reconciliation
- Accounts payable
- Payroll processing
- Efficient invoice management
- MS office expert
- Data inputting
- Quickbooks
- Audit preparation
- Analytical reasoning
- Customer relations
- Accurate transaction entry
Certification
- Certified in Medical Terminology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Service Representative
Mcr Health
01.2020 - 11.2024
Bookkeeping Manager
Joel Santana Masonry LLC.
01.2019 - Current
Server
Popis Place on the Ranch
08.2017 - 01.2020
Server Manager
El Sombrero Mexican Restruant
11.2013 - 01.2020
Certificate of Technical Studies - Accounting And Finance
Manatee Technical College
High School Diploma -
Palmetto High School
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