Coral Mullen
Omaha,NE
Summary
I have worked in many industries and have learned in a quick and efficient way. I can work with computers and material handling along with customer service satisfaction. I am a fast learner and can be a team player in any role!
Overview
8
8
years of professional experience
Work History
Lead Material Handler
GXO Logistics
Omaha, NE
07.2022 - Current
- Prepared re-inventory for shipment by selecting items from stock; packing boxes; labeling containers; placing on pallets; wrapping loads for transport.
- Conducted regular cycle counts of inventory items in accordance with company policy.
- Identified damaged or shortage items and reported them immediately to my supervisor.
- Performed general housekeeping duties within the site.
- Organized and monitored storage areas, ensuring proper placement of materials to maximize space utilization.
- Verified and received in material for our client making sure everything was correct via the order.
- Ensured compliance with safety regulations and made sure my other co-workers were following our safety protocol as well.
- Trained other staff members on proper use of material handling equipment and safety protocols.
Customer Service Representative
Jtm Plumbing Service
Gretna, NE
01.2022 - 06.2022
- Answered customer inquiries and provided accurate information regarding the issues they were experiencing.
- Maintained a high level of professionalism when dealing with difficult customers.
- Conducted regular follow-up calls with customers after their issues were resolved.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved customer complaints promptly and efficiently.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Cashier and Bookkeeper
Family Fare
Omaha, NE
05.2020 - 12.2021
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Managed payroll processing for staff members.
- Posted journal entries to the general ledger system accurately and timely.
- Processed accounts payable and receivable transactions.
Carhop
Sonic
Omaha, NE
01.2016 - 01.2020
- Followed the company policies regarding dress code, attendance requirements, break times.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Maintained cleanliness by wiping down surfaces and removing trash from tables between guests.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Operated cash register accurately and efficiently to process customer payments.
- Completed opening, closing and shift change tasks by following company guidelines.
- Completed orders by making specialty shakes and ice cream desserts.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
High School Diploma -
Millard South High School
Omaha, NE05-2020
Associate of Applied Science - Information Technology
Metropolitan Community College
Omaha, NESkills
- Good communication
- Following instructions given by management
- Following safety protocols
- Organization
- Computer Skills
- Leader Skills
- Teamwork Skills
- Time Management
References
References available upon request.
Timeline
Lead Material Handler
GXO Logistics
07.2022 - Current
Customer Service Representative
Jtm Plumbing Service
01.2022 - 06.2022
Cashier and Bookkeeper
Family Fare
05.2020 - 12.2021
Carhop
Sonic
01.2016 - 01.2020
High School Diploma -
Millard South High School
Associate of Applied Science - Information Technology
Metropolitan Community College
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