Summary
Overview
Work History
Education
Skills
Timeline
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Coral Paquette

Riley,MI

Summary

With a robust background at Trilogy Health Services, I've spearheaded initiatives that enhanced operational efficiency and dementia care standards, leveraging skills in strategic planning and team leadership. My proficiency in using independent decision-making skills, sound judgement to positively impact company success and exceptional customer service have driven significant improvements, making me a pivotal asset in healthcare management.

Overview

9
9
years of professional experience

Work History

Legacy Neighborhood Director

Trilogy Health Services
01.2022 - Current
  • Coordinates, with the direction of the Executive Director, the leadership team, responsibility and accountability of general daily operations of the Legacy Neighborhood programs.
  • Assists with maintaining appropriate resident population as outlined in the company's memory care move in/move out criteria
  • Participates in all memory care Resident First Meetings/Service Plans and assists to
    guide resident family members through the campus' care continuum.
  • Develops and maintains relationships with resident family members to ensure excellent customer service
  • Maintains open communication with campus staffing coordinator to ensure consistent dementia staffing and support on the Legacy
  • Interviews potential Legacy team members to ensure candidates possess basic skills needed to work with
    residents with dementia
  • Maintains a dementia-safe environment through daily resident room and Lane rounds, management of noise and other environmental stimuli throughout the Neighborhood.

Director of Food Service

Trilogy Health Services
01.2019 - 01.2022
  • Organizes, evaluates, and directs the Food Services Department. Implements the programs and activities of the department. Including with other related departments (Clinical, Environmental, Life Enrichment, etc.).
  • Completes staff schedule for optimal daily functions according to company policy.
  • Processes diet changes and new diets as received from Clinical Services.
  • Interviews Resident or family members within twenty-four (24) to seventy-two (72) hours upon admission and completes online preference form.
  • Maintains a productive working relationship with other department supervisors and coordinates food services to assure that daily services can be performed without interruption.
  • Purchases food service supplies, equipment, etc., as required.
  • Implements procedures for the safe operation of all food services equipment.
  • Controls and remains within budget requirements for supplies, food, and labor costs through the use of the company spend down sheet.


Assistant Director of Food Services

Trilogy Health Services
06.2018 - 01.2019

Cook

Trilogy Health Services
05.2017 - 06.2018

Lead Dining Services Assistant

Trilogy Health Services
12.2016 - 05.2017

Dining Services Assistant

Trilogy Health Services
09.2015 - 12.2016

Education

BS Healthcare Administration -

Purdue Global
11-2020

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Strategic Planning
  • Operations Management
  • Goal Setting
  • Attention to Detail
  • Customer Service
  • Organizational Systems
  • Computer Skills (Proficient with: Oracle, MatrixCare, GFS, Smartlinx, LifeLoop, Sprinklr, Workrede, ADP, MS Office Suite, Zoom, Talent Match, PCC

Timeline

Legacy Neighborhood Director

Trilogy Health Services
01.2022 - Current

Director of Food Service

Trilogy Health Services
01.2019 - 01.2022

Assistant Director of Food Services

Trilogy Health Services
06.2018 - 01.2019

Cook

Trilogy Health Services
05.2017 - 06.2018

Lead Dining Services Assistant

Trilogy Health Services
12.2016 - 05.2017

Dining Services Assistant

Trilogy Health Services
09.2015 - 12.2016

BS Healthcare Administration -

Purdue Global

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Coral Paquette