CORA LEA WALLACE
Columbus,OH
Summary
To secure position as the next MEIJER Store Human Resources Representative for the upcoming new stores currently under construction or the first available store that needs a SHRR.
Overview
31
31
years of professional experience
Work History
Meijer Night Stocking Clerk
Meijer
2801 London- Groveport Road, OH
08.2023 - Current
- Managed nightly inventory and executed stock replenishment to ensure product availability.
- Stocked shelves and organized merchandise to enhance product visibility and accessibility.
- Delivered exceptional customer service by addressing inquiries promptly during night shifts.
- Processed cash register transactions accurately to maintain smooth operations during night shifts.
Customer Service Area Cashier
Meijer
2801 London- Groveport Road, OH
09.1997 - 08.2023
- Conducted cashier training sessions to improve customer service skills.
- Trained new staff on operational procedures and customer service standards for consistent delivery.
- Managed returns and exchanges according to store policies and procedures.
- Restocked shelves to ensure optimal inventory levels.
- Operated cash register, accurately processing payments via cash, check, credit, gift card, or debit.
- Greeted customers and addressed inquiries regarding products and services.
- Provided excellent service while promoting loyalty programs to boost sales.
- Followed company security protocols for handling large sums of money.
Precinct Presiding Judge
Franklin County
Columbus, OH
10.1996 - 11.2004
- Trained precinct election officials on procedures to enhance compliance and efficiency
- Oversaw operations of election officials and equipment to ensure smooth election process
- Maintained security of election precinct, supplies, and results to safeguard election integrity
Tax Preparer
H & R Block Tax Services
Columbus, OH
11.1997 - 11.1998
- Prepared and filed federal and state tax returns for clients.
- Streamlined return preparation processes by effectively utilizing tax software.
- Communicated with clients to collect tax information.
- Assisted clients in understanding tax obligations and credits.
- Ensured confidentiality of sensitive client data throughout tax preparation.
- Collaborated with team members to resolve complex tax issues efficiently.
- Finalized and processed paperwork with local, state and federal government authorities.
- Met all deadlines for submitting documents.
- Performed detailed record-keeping for all tax files and documentation for future reference.
- Provided exceptional customer service, addressing client concerns and questions promptly.
- Used appropriate adjustments, deductions and credits to keep clients' taxes to a minimum.
Toy Department Supervisor / Cashier
Big Bear/ Harts
Columbus, OH
05.1995 - 07.1997
- Enhanced sales by promoting back stock items on the sales floor.
- Coordinated stock ordering and transfer to optimize inventory flow
- Managed inventory levels and organized stock placement on sales floor for enhanced visibility
Education
High School Diploma -
Columbus Public Schools
Columbus, OH06-1994
Skills
- Inventory management and control
- ID verification
- Multitasking and organization
- Professionalism and courtesy
- Sales strategies
- Cash register operation
- Planogram design
- Shelving organization
- Customer service excellence
- Employee training
- Attention to detail
- Time management
- Effective communication
- Problem-solving skills
- Active listening
- Procedure adherence
- Security awareness training
- Computer proficiency
- Front desk management
- Work ethic and integrity
- Cash management
- Purchase assistance
- Point-of-sale operation
- Patience and empathy
- Retail merchandising
- Receipt handling
- Sales transactions
- Fraud prevention awareness
- Liquor law compliance
- Loyalty program promotion
- Identification checks
- Reliability and punctuality
Goals
- To become the next MEIJER Store Human Resources Representative
- To excell as a MEIJER SHRR
- To surpass the abilities and efficiency of a current SHRR(Sherri Gonzales)
Equipment
- Computers
- Fax Machines
- Copiers
- Postal Scales and Meter
- Zebra TC 52 and wireless printer
- Manual Pallet Jack
- Cash Registers / POS systems
Timeline
Meijer Night Stocking Clerk
Meijer
08.2023 - Current
Tax Preparer
H & R Block Tax Services
11.1997 - 11.1998
Customer Service Area Cashier
Meijer
09.1997 - 08.2023
Precinct Presiding Judge
Franklin County
10.1996 - 11.2004
Toy Department Supervisor / Cashier
Big Bear/ Harts
05.1995 - 07.1997
High School Diploma -
Columbus Public Schools