Coralie Pettit
Wheaton,IL
Summary
Analytical, goal-minded individual with excellent communication, problem-solving and interpersonal abilities. . Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Capable of checking documents for accuracy, billing, and auditing with a detail-oriented but efficient pace.
Overview
7
7
years of professional experience
Work History
Exhibitor Services Specalist
Freeman
10.2023 - Current
- Quality management of exhibitor orders by coordinating with various departments to ensure successful delivery of on-site exhibitor experience.
- Enter orders, enter exhibitor information, research invoices, and research show information in Freeman billing systems.
- Provide expert support for all customer needs, which include products and services, billing questions, technical issues, and event related requests.
- Document Organization and Digitization.
- Process, research, and resolve complex requirements, inquiries, and complaints to ensure customer retention and satisfaction.
- Maintain current and accurate knowledge of all exhibitor products and services.
- Coordinates and interfaces with other internal departments to ensure successful production and/or delivery.
- Analyzes accounts for proper billing procedures and takes necessary action to bill/resolve as necessary.
- Ensure on-site teams are aware of changes and prepared for how those changes affect customer's needs.
Receptionist
Continental Imports of Gainesville
01.2023 - 08.2023
- Directing Phone calls, making outbound phone calls to collect payments, assisting customers with applying to financing options, coordinating all shuttle rides, and deliveries across three drivers, checking out and checking in loaner vehicles, handling miscellaneous office tasks (filing, scanning, and organizing files, taking inventory, processing paperwork)
- Assisting management team in updating office procedures and customer-facing documents.
- Helped office staff prepare reports and presentations for internal or client-related use
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
Temporary Office Assistant
SWI Photography
09.2022 - 12.2022
- Answered Emails and Phone Calls from Clients
- Conducted research and data collection to respond to customer concerns accurately and efficiently
- Composed emails and other internal correspondence, fostering communications on behalf of leadership
- Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.
Starbucks Barista
Starbucks
06.2021 - 04.2022
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Assistant Front End Manager
Fresh Market
02.2019 - 01.2020
- Fostered a culture of exceptional customer service by leading by example, demonstrating positive attitudes, and maintaining high-performance standards across the front-end team.
- Managed time effectively by prioritizing tasks appropriately based on urgency or importance while remaining adaptable to changing circumstances in a fast-paced retail environment.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
Bookkeeper
Earth Fare
03.2018 - 02.2019
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Provided support during audits by supplying requested documentation promptly and accurately.
cashire
Earth Fare
07.2017 - 11.2017
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Bachelor of Arts - English
University of Florida
Gainesville, FL08.2022
Associate of Arts - English
Santa Fe College
Gainesville, FL04.2020
Skills
- Strong Problem Solver
- Teamwork and Collaboration
- Time Management
- Data Entry
- Continuous Improvement
- Copywriting and Proofreading
- Inbound Call Management
- Precision and Accuracy
- Database Maintenance
Timeline
Exhibitor Services Specalist
Freeman
10.2023 - Current
Receptionist
Continental Imports of Gainesville
01.2023 - 08.2023
Temporary Office Assistant
SWI Photography
09.2022 - 12.2022
Starbucks Barista
Starbucks
06.2021 - 04.2022
Assistant Front End Manager
Fresh Market
02.2019 - 01.2020
Bookkeeper
Earth Fare
03.2018 - 02.2019
cashire
Earth Fare
07.2017 - 11.2017
Bachelor of Arts - English
University of Florida
Associate of Arts - English
Santa Fe College
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