Provide high-quality care to members virtually through individual counseling using a patient-centered approach
Administer evidence-based therapeutic approaches such as TF-CBT, CBT, DBT, Somatic Therapy, MI, Psychodynamic techniques, and Systematic therapy
Create detailed care plans using innovative tools, including goal-setting and outcome-tracking
Work in close collaboration with care teams
Participate in weekly clinical round meetings
Track and document patient progress and clinical findings
Behavioral Health Care Manager, Complex Conditions
Fidelis
05.2022 - 10.2023
Develop, assess, and adjust, as necessary, the care plan to ensure the desired outcome
Assess the member’s current health status, resource utilization, past and present treatment plan and services, prognosis, short and long-term goals, treatment and provider options
Coordinate services between Primary Care Physicians (PCP), specialists, medical providers, and non-medical staff as necessary to meet the members’ medical socioeconomic needs of clients
Develop a plan of care based upon assessment with specific objectives, goals, and interventions designed to meet member’s needs
Provide patient and provider education
Facilitate member access to community-based services
Monitor referrals made to community-based organizations, medical care, and other services to support the members’ overall care management
Actively participate in integrated care team management rounds
Facilitate at least one staff meeting annually and present a researched BH topic for professional development
Identify potential risk management quality concerns and report these scenarios to the appropriate resources
Enter and maintain assessments, authorizations, and pertinent clinical information into various medical management systems
Provide BH support to 3-5 crisis calls a month to ensure members are connected to the proper services as well as administering de-escalation techniques and CBT when needed
Psychotherapist - Part Time
Reflections Beyond
10.2021 - 10.2022
Complete Initial Assessments for clients, using a biopsychosocial approach, as well as assessing for the appropriate level of care.
Provided evidence-based therapeutic modalities such as culturally appropriate evidenced-based TF-CBT, CBT, MI, Psychodynamic techniques, and Systematic therapy
Conducted Telehealth sessions predominantly with adolescents, individuals, and couples
Documented progress notes, reports, and treatment/service plans using Therapy Notes
Coordinated services with case managers, families, youth personnel, medical personnel, and school staff as needed
Developed person-centered creativity in interventions to help clients achieve their goals
Utilized and analyzed diagnostic tools such as MMSE, C-SSRS, PCL-C, PHQ-9, and GAD-7
Completed consultation calls to communicate with potential and current clients related to scheduling, and providing additional administrative support as needed
Participated in weekly Supervision with LCSW-R
Readily available for crisis intervention when clients contacted our crisis hotline
Family Service Coordinator
Outreach New York
02.2020 - 05.2022
Facilitated clinical services such as Post Pass group, Multi-Family group, Parent Support group
Predominant methods of therapeutic interventions include but are not limited to, CBT, MI, PC, and Psychoanalytic approaches
Conducted bi-weekly, monthly, and clinical individual family sessions; clinical family interventions as needed
Coordinated family-focused treatment modalities using Psychosocial, Systems, Social Learning, and Person-Center approaches
Developed family-focused treatment plans with residents and family members with SUD
Provided crisis interventions with residents and/or their parents including scheduling and facilitating reassessments
Participated in weekly clinical formats such as Department Head meetings, Clinical Case Conferences, Administrative Staff meetings, Package meetings
Supervised PT Family Therapist
Conducted weekly supervision with PT Family Therapist
Facilitated phone calls home for residents as needed
Conducted weekly task supervision with MSW & MHC interns
Education
Masters Degree - Clinical Social Work
Fordham University
New York, NY
05.2020
Bachelor's Degree - Psychology
Arizona State University
Tempe, Arizona
05.2017
Skills
Interpersonal and Communication Skills
Clinical Judgment
Care Management
Somatic Therapy
DBT
Cognitive Behavior Practices
Motivational Interviewing
Crisis Intervention
Adolescent Therapy
Family Therapy
Leadership Development
Severe Mental Illness
LGBTQ
Substance Use Disorders
Psychodynamic Therapy
Medicaid and Medicare competency
Proficient with Psyckes, E-Paces, LOCADTR, CM Dashboard
Working knowledge of NY State Health Home System
Proficient with Microsoft Office, Care Connect, Teams Video Application, Zoom, Salesforce, and Excel
HARP competency
Experience with chronic condition management and palliative care
NA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent HealthNA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent Health
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies
Vice President of Administration and Finance / CFO at Columbia-Greene Community CollegeVice President of Administration and Finance / CFO at Columbia-Greene Community College