Greet customers, Prepares tax returns using electronic filling software, Resolves customers complaints, Analyzing data, Documenting/Recording information
medical assistant/ surgical coordinator
Donald A Girard MD, F.A.C.G.
Wilmington, DE
02.2014 - 09.2015
Verifies patient information by interviewing the patient, Recording medical history, Prepares Patients for examination, Takes vitals, Assisting the physicians during exams, Instructing patients about medication and special diets, Schedule diagnostic testing for patients, Schedule patients for surgery, Prepare clearance for surgery
Office Manager
Family Wellness Center
Camden, DE
07.2011 - 11.2013
Ensure staff is adequately trained on EMR software, Over sees the process of patients registration, triage, examinations, treatment, and checkout, Ensure generation of a bill for billing services for those patients with insurance, Ensure center has all operational supplies to adequately services the patients
Education
Institute For The Development of Human Resources
01.1999
Skills
Tax preparation
Electronic filing software
Customer service
Data analysis
Complaint resolution
Medical assisting
Surgical coordination
Patient verification
Medical history recording
Patient examination preparation
Vital sign measurement
Physician assistance during exams
Patient instruction on medication and diets
Diagnostic testing scheduling
Surgery scheduling
Surgery clearance preparation
Office management
EMR software training
Patient registration and triage
Billing services
Supply management
Advertising
Timely task completion
Cleaning services
Damage documentation
Bookkeeping
Scheduling
Statement generation
Appointment scheduling
Telephone answering and customer service
Payment recording and insurance information review