Coralys Morales Toledo
Kissimmee,FL
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Focused on providing professional service and support to every office visitor. Excellent work ethic and positive demeanor. Successful in executing bank reconciliations, wire transfers, and escrow account management.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Unik Title LLC
Orlando, FL
10.2021 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Reviewed wire transfer requests and ensured that all requirements were met prior to processing.
- Processed domestic and international wire transfers in compliance with applicable laws, regulations and procedures.
- Reviewed and reconciled bank statements to ensure accuracy of financial records.
- Analyzed discrepancies between bank statements and general ledger entries, identifying potential issues.
- Researched and resolved complex reconciliation issues in a timely manner.
Notary Public
UPS Store and Unik Title LLC
Orlando, FL
11.2019 - 11.2023
- Verified customer signatures and identification documents.
- Asked signers about validity of information contained in documents.
- Maintained records of all notarial acts performed.
Sales Assistant /Front Desk Receptionist
Genesis Construction and Renovation
Orlando, FL
11.2020 - 08.2021
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Developed relationships with local real estate agents to promote awareness of new housing developments in the area.
- Greeted customers and provided them with information about the new homes for sale.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Sales Associate
Ups Store
Orlando, FL
10.2019 - 10.2020
- Coordinated with customers on delivery dates and times in order to meet customer requirements.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Bakery Clerk
Publix Supermarkets Store
Saint Cloud, FL
04.2018 - 10.2019
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Education
Bachelor of Science - Biomedical Sciences
University of Central Florida
Orlando, FL12-2022
Associate of Arts -
Valencia College
Orlando, FL08-2019
High School Diploma -
Lake Nona High School
Orlando, FL06-2017
Skills
- Administrative Support
- Bank Reconciliation
- Accounting Administration
- Time Management
- Payment Processing
- Problem-Solving
- Cash Handling
- Excellent Communication
- ClosingVue - EClosing proficient
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Unik Title LLC
10.2021 - Current
Sales Assistant /Front Desk Receptionist
Genesis Construction and Renovation
11.2020 - 08.2021
Notary Public
UPS Store and Unik Title LLC
11.2019 - 11.2023
Sales Associate
Ups Store
10.2019 - 10.2020
Bakery Clerk
Publix Supermarkets Store
04.2018 - 10.2019
Bachelor of Science - Biomedical Sciences
University of Central Florida
Associate of Arts -
Valencia College
High School Diploma -
Lake Nona High School
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