Summary

Overview

Work History

Education

Skills

Affiliations

Work Availability

Timeline

Hi, I’m

Coray Taylor

Account Manager

Lutz,FL

Innovation distinguishes between a leader and a follower.

Steve Jobs

Summary

Born and raised in Tampa, Florida. 28 year old male, graduated from Gaither High School with IT knowledge and a drive for consistent financial data providing.

Overview

years of professional experience

Work History

Commercial Risk Management

Account Manager, Preferred Accounts

07.2017 - 12.2022

Job overview

Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Used predictive modeling to increase and optimize customer experiences and revenue.
Monitored and analyzed client financial feedback to identify opportunities for improvement.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Developed and implemented strategies to increase client retention.
Facilitated client satisfaction and renewed customer relations to drive growth.
Advocated on behalf of client stakeholders to make changes and introduce initiatives to achieve superior account performance.
Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Mined and analyzed data from company databases to drive optimization and improvement of value proposition, product development, marketing techniques and business strategies.
Assessed accuracy of new data sources and data gathering techniques.
Created yearly, quarterly, monthly, & weekly reports for clients financial data.
Experience using Microsoft Excel, Microsoft Teams, & Acrobat PDF.

Catering By The Family

Cook

03.2012 - 07.2017

Job overview

Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Developed relationships with local suppliers to obtain freshest ingredients available.
Assisted with deliveries and restocking.
Kept kitchen clean and organized by performing daily maintenance tasks.
Measured, weighed and mixed appropriate ingredients according to recipe directions.
Adjusted recipes based on ingredient availability or customer request.
Trained and supervised cooking staff to expertly meet daily needs.
Monitored food quality and presentation to maintain high standards.
Prepared food items in compliance with recipes and portioning control guidelines.
Managed kitchen budget for supplies and labor hours, consistently meeting targets.
Managed opening and closing shift kitchen tasks.
Followed strict standards for food handling and safety, minimizing risks to customers.

Education

Gaither High School
Tampa, FL

High School Diploma

06.2012

Skills

Experience using claim resources
Experience using Microsoft excel, Microsoft Teams, & Acrobat PDF
New Business Opportunities
Investigation of Claims
Providing Feedback
Service Optimization

Prospecting and Cold Calling
Account Management
Account Development
Account Presentations
Stock Control
Profitability Improvement

Affiliations

Very familiar with lawyers in the east and south Florida and communicating with them as having to provide information and financial data in previous jobs.

Availability

See my work availability

Not Available

Available

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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