Corazon Johnson
Rantoul,IL
Overview
25
25
years of professional experience
Work History
Adult Ministries Director
Christian Life Church
RANTOUL, United States
05.2020 - Current
- Mentored and supervised volunteer staff to carry out program goals.
- Identified and recruited potential volunteer workers.
- Maintained energy and enthusiasm in fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Analyzed expenses and program cost data to determine budget priorities.
- Used Microsoft Word and other software tools to create documents and other communications.
- Participated in team-building activities to enhance working relationships.
- Actively listened to requests, confirming full understanding before addressing concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Office Manager
Christian Life Church
RANTOUL, IL
12.2013 - 05.2021
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for senior pastor.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Arranged office conferences for church staff.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Prepared meeting materials and took clear notes to distribute to executive pastoral staff.
- Maintained CRM database with member updates and report generation.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive pastoral staff.
- Maintained computer and physical filing systems.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Sourced vendors for special project needs and negotiated contracts.
- Coordinated special projects and managed schedules.
- Developed standard operating procedures for all administrative employees.
Assistant Branch Manager
Credit Union 1
Rantoul, IL
01.1998 - 11.2013
- Managed branch size of over $1million in deposits and team of 15 full and part-time employees.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Collaborated with tellers and member service representatives to exceed sales goals.
- Responded to account holder concerns, working with manager to significantly raise customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Maximized efficiency through effective resource allocation and employee management.
- Developed sales strategy to meet established sales objectives.
- Reviewed credit applications for secured loans, unsecured loans and second mortgages for risk factors and credit worthiness.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Protected company assets with strategic risk management approaches.
- Wrote and administered employee performance reviews to monitor customer service and personal sales of 15 member team.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Supervised team of 15 branch employees and made recommendations regarding performance evaluations.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Attained expert level of product knowledge, becoming go-to person for major sales and negotiations.
- Coached and developed branch staff by offering constructive feedback and training opportunities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Adult Ministries Director
Christian Life Church
05.2020 - Current
Office Manager
Christian Life Church
12.2013 - 05.2021
Assistant Branch Manager
Credit Union 1
01.1998 - 11.2013
High School Diploma -
Rantoul Township High School
Summary
Respectful and charming in relating to people of all religious, economic and cultural backgrounds. Over 20 years of progressive experience in motivating others, relationship-building and identifying needs to deliver effective solutions.
Skills
Excellent people skills
Cultural Awareness
Teamwork and Collaboration
Sales Expertise
Product and service sales
Training and Development
Product promotions
Conflict Resolution
Education
High School Diploma -
Rantoul Township High School
Rantoul, IL