Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Corazon "Corrie" Aquino

Vallejo,CA

Summary

Proven leader in the retail and custodial sectors, notably with CVS Pharmacy, where I spearheaded a loyalty program increasing sales revenue. Skilled in cleaning, sanitizing, and customer service, I excel in creating safe, welcoming environments. My ability to manage and train diverse teams has consistently enhanced operational efficiency and client satisfaction.

Overview

24
24
years of professional experience

Work History

Custodian I

CALPIA
08.2024 - Current
  • Perform daily custodial task such as cleaning and disinfecting lobbies, medical treatment space, medical equipment, patient rooms/areas.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Trains in the performance of Janitorial Services Program. Responsible for assisting operation, preparing list of materials /supplies to order and train Incarcerated Individuals.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.

Store Manager

CVS Pharmacy
01.2021 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Account Manager

Healthcare Services Group
01.2019 - 12.2020
  • Managed the daily operations of the housekeeping services department to ensure offices, patient/resident rooms, facilities and other specified areas are kept in a clean and orderly condition.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Inspects facilities, recommends deep-cleaning when needed. Being a housekeeping Manager establishes workflow, standard procedures and quality control plans.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Assistant Store Manager

Walmart
07.2000 - 07.2019
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Lead total of 483 associates includes department managers, Zone Managers, Custodians/ Maintenance, Cashiers and Unloaders to make sure the day to day operation of the business is done daily, store is well stocked, clean and engaging in great customer service.
  • Responding to Emergency call (e.g., injury, illness,power outages, fire) to assist with needed services and/or health and safety concerns.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

High School Diploma -

Naguilian High School
Naguilian, Philippines
04-1997

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service

Accomplishments

  • Achieved my first audit and had passed with the lowest ATP test result.

Languages

Tagalog
Native or Bilingual

Timeline

Custodian I

CALPIA
08.2024 - Current

Store Manager

CVS Pharmacy
01.2021 - 01.2024

Account Manager

Healthcare Services Group
01.2019 - 12.2020

Assistant Store Manager

Walmart
07.2000 - 07.2019

High School Diploma -

Naguilian High School

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Corazon "Corrie" Aquino