Corban Hamernick

While looking for experience in the world of coffee my basic responsibilities included:

Pleasant interactions with customers during hectic periods to promote a fun, positive environment. Providing quick, efficient service to lines of people; often times alone. Regularly cleaning counters, machines, utensils, and seating areas. Training new employees, sharing knowledge and expertise of coffees, teas, and merchandise. And finally, maintaining regular and professional communication with coworkers and superiors when needed.

While in San Francisco for school, I worked as an associate under the general manager of the company. My responsibilities were to greet customers, answer questions about how the store works, ring up customers at the register, answer phone calls, restock, organize, markdown and reorient merchandise, periodically clean the store, and lock up at the end of shifts.

While working at PGLS I had many changing responsibilities as I not only performed my core function, but filled in where needed. This included:

Collecting dishes from tables, food stations, the bar; bussing and setting up tables, delivering food quickly, restocking and preparing ingredients, supporting coworkers during peak hours, periodic deep cleaning, and finally, timely production of various dishes including salads, a large variety of pizzas, and desserts.