Hi, I’m
Corbin Brown
Valdosta,GA
Summary
Motivated Customer Service Professional with five years of experience attending to customers and contributing to company success.
Overview
4
years of professional experience
1
Certification
Work History
Conduent
Customer Service Representative
09.2023 - 03.2024
Job overview
- Handled inbound and outbound contacts in a courteous, timely, and professional manner
- Processed toll payments over the phone
- Assist customers with account resolution, questions, and concerns
- Inform customers of account status and balances.
Reign Outreach Ministry
Self Employed
06.2023 - 09.2023
Merlin Entertainments
Front Desk Concierge
01.2023 - 06.2023
Job overview
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment
- Directed incoming calls and messages to appropriate staff or residents
- Handled mail and package deliveries, keeping items secure
- Built and maintained productive relationships with employees.
MV Transportation
Paratransit Driver
07.2022 - 01.2023
Job overview
- Took disabled individuals and senior citizens to local destinations
- Stayed up to date with local roads, traffic patterns, and speed limits
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
Apalachee Center
Administrative Assistant
08.2021 - 06.2022
Job overview
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk
- Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining front desk and reception area in a neat and organized fashion
- Handled incoming calls and directed callers to appropriate department or employee
- Reported to management via email.
Wild Adventures Theme Park
General Merchandise Team Leader
08.2020 - 08.2021
Job overview
- Interacted with guests and employees to ensure they were familiar with all aspects of the park
- Oversaw all aspects of enhancing the guests' shopping experience, including restocking and cleaning retail locations
- Successfully managed 6 merchandise locations throughout the theme park.
Dairy Queen
Dairy Queen Shift Leader
12.2019 - 08.2020
Job overview
- Supervised and motivated team members to success
- Delegated duties to be accomplished during specific shifts
- Greeted customers
- Prepared food and beverages
- Maintained cleanliness levels
- Managed inventory levels
- Maintained food safety and adhering to safety protocols.
Education
Madison County High SchoolMadison, FL
High School Diploma
05.2019
North Florida Community CollegeMadison, FL
Associate in Arts
01.2019
Skills
- Administrative Assistant (1 year)
- Supervising Experience
- Customer service (3 years)
- Data entry (3 years)
- Paratransit
- Shift Management
- Sales
- Microsoft Office
- Search engines
- Customer Service
Certification
- ServSafe
- DOT Medical Card
Additional Information
3+ years of advanced computer skills including accessing databases, using spreadsheets, and coding.
Assessments
- Customer focus & orientation, Proficient, 12/01/21, Responding to customer situations with sensitivity
- Customer service, Proficient, 10/01/20, Identifying and resolving common customer issues
- Administrative assistant/receptionist, Proficient, 05/01/22, Using basic scheduling and organizational skills in an office setting
- Food service fit: Crew member, Proficient, 12/01/20, Measures the traits that are important for successful food service crew members
Work Authorization
Authorized to work in the US for any employer
Personal Information
- Willing To Relocate: Anywhere
- Title: Administrative Assistant / Customer Service Representative
Timeline
Customer Service Representative
Conduent
09.2023 - 03.2024
Self Employed
Reign Outreach Ministry
06.2023 - 09.2023
Front Desk Concierge
Merlin Entertainments
01.2023 - 06.2023
Paratransit Driver
MV Transportation
07.2022 - 01.2023
Administrative Assistant
Apalachee Center
08.2021 - 06.2022
General Merchandise Team Leader
Wild Adventures Theme Park
08.2020 - 08.2021
Dairy Queen Shift Leader
Dairy Queen
12.2019 - 08.2020
Madison County High School
High School Diploma
North Florida Community College
Associate in Arts
Similar Profiles
Deborah SwordDeborah Sword
Transaction Processor at ConduentTransaction Processor at Conduent
Nicole WilliamsNicole Williams
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE at ConduentHEALTHCARE CUSTOMER SERVICE REPRESENTATIVE at Conduent
Nicholas BaranNicholas Baran
Sales Representative at ConduentSales Representative at Conduent
Carol DavisCarol Davis
Senior Supervisor, Medical Benefits Review Service at ConduentSenior Supervisor, Medical Benefits Review Service at Conduent
JEANA COSTANZO-SIGSBYJEANA COSTANZO-SIGSBY
CNA/CMA at Fellowship Home At BrooksideCNA/CMA at Fellowship Home At Brookside