Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corbin Coralli

Mesquite,TX

Summary

Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background. Skilled at successfully overseeing staffing and inventory management.

Overview

10
10
years of professional experience

Work History

Bar Manager

Applebee's Grill + Bar
Mesquite, TX
02.2023 - Current
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reorganized bar stations to streamline service flow.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Developed and implemented bartender training programs, policies and procedures.
  • Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Optimized profits by controlling food, beverage and labor costs.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Store Manager

Dollar General
Dallas, TX
06.2020 - 02.2023
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Trained and mentored associates to teach daily tasks and procedures.

Server

PF Changs Restaurant
Dallas, TX
01.2018 - 07.2019
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Filled condiments and napkin containers during slack periods.

Dishwasher

Senior Care Centers
Denton, TX
01.2017 - 11.2017
  • Studied methods of coworkers, successfully learning kitchen and food service skills.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.

Server

Chili's Bar and Grill
Mesquite, TX
01.2016 - 11.2016
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Responded to ad hoc cleaning duties at end of shift.
  • Informed customers of daily specials and signature menu items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Server

Agua Dulce Bar & Grill
Denton, TX
01.2015 - 07.2015
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Facility Assistant

University Of North Texas
Denton, TX
02.2014 - 11.2014
  • Conducted regular inspections on building systems to verify proper operating conditions.
  • Checked common areas and conference rooms regularly to verify cleanliness and order.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Assembled and arranged conference and facility equipment in designated rooms per event requirements.
  • Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
  • Responded to any work order from any building in the college in a timely manner.

Education

Some College (No Degree) - Mechanical Engineering

University of North Texas
Denton, TX

Skills

  • Inventory Management
  • Store Operations Oversight
  • Verbal and Written Communication
  • Multitasking and Organization
  • Shift Scheduling
  • Sales Strategies
  • Cash Management
  • Customer Service
  • Employee Supervision and Motivation
  • Store Opening and Closing
  • Payroll Management
  • Store Opening and Closing Procedures
  • Training Management
  • Staff Scheduling
  • Budget Control
  • Supplier Monitoring
  • Recruitment and Hiring
  • Assignment Delegation
  • Goal Setting
  • Sales Tracking

Timeline

Bar Manager

Applebee's Grill + Bar
02.2023 - Current

Store Manager

Dollar General
06.2020 - 02.2023

Server

PF Changs Restaurant
01.2018 - 07.2019

Dishwasher

Senior Care Centers
01.2017 - 11.2017

Server

Chili's Bar and Grill
01.2016 - 11.2016

Server

Agua Dulce Bar & Grill
01.2015 - 07.2015

Facility Assistant

University Of North Texas
02.2014 - 11.2014

Some College (No Degree) - Mechanical Engineering

University of North Texas

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Corbin Coralli