Corbin Harmer
Layton,UT
Summary
Dynamic professional with a proven track record at Vivint Home Security, excelling in customer service and shipping efficiency. Expert in data entry and active listening, I significantly enhanced customer satisfaction and reduced shipping errors. Skilled in fostering teamwork and leveraging computer skills to streamline processes, consistently surpassing performance metrics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Skyblue Industries
07.2021 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Forklift Certified to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Vivint Customer Loyalty
Vivint Home Security
11.2019 - 05.2020
- Managed multiple priorities simultaneously without sacrificing quality of service delivered.
- Actively listened to customers'' concerns while empathizing with their situation, leading to higher levels of satisfaction.
- Delivered exceptional support by understanding customers'' needs and offering tailored solutions.
- Reduced response time for client inquiries, enhancing customer satisfaction and trust in the company.
- Consistently met or exceeded performance metrics, earning recognition for outstanding achievements in customer service.
- Collaborated with team members to maintain a consistent brand experience for all customers.
Education
Bachelor of Science - Pre-Medicine
Weber State University
Ogden, UT12.2026
High School Diploma -
Clearfield High School
Clearfield, UT06.2018
Skills
- Attention to Detail
- Teamwork and Cooperation
- Effective Communication
- Computer Skills (Microsoft and Adobe)
- Data entry proficiency
- Call center experience
- Customer service background
- Customer service experience
- Active Listening
- Understanding Customer Needs
Certification
EMR - Emergency Medical Responder ID: 013FC1G
-Basic Life Support and Emergency Oxygen
(Completed at WEBER STATE UNIVERSITY)
Certified Personal Trainer - ISSA
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping and Receiving Clerk
Skyblue Industries
07.2021 - Current
Vivint Customer Loyalty
Vivint Home Security
11.2019 - 05.2020
Bachelor of Science - Pre-Medicine
Weber State University
High School Diploma -
Clearfield High School
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