Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corbin Hicks

Acworth,Georgia

Summary

Proven leader and innovator in the construction and insurance sectors, notably with See All Do All Construction. Excelled in project management and team leadership, driving over 1,000 projects to completion with a 95% client satisfaction rate. Skilled in financial management and customer relationship management, significantly enhancing brand visibility and client acquisition.

Overview

11
11
years of professional experience

Work History

Owner

See All Do All Construction
09.2020 - Current

Business Development: Established and grew a successful construction business, managing all aspects of operations, from initial client consultations to project completion.

Project Management: Successfully initiated, managed, and completed over 1,000 construction projects, ensuring adherence to timelines, budgets, and quality standards.


Team Leadership: Recruited, trained, and supervised three crews of skilled laborers, fostering a collaborative and productive work environment while enhancing team efficiency and morale.


Financial Oversight: Developed and maintained financial records, managing invoicing for over 1,000 invoices and ensuring timely payments, which resulted in improved cash flow and financial stability.


Client Relations: Cultivated strong relationships with clients, providing exceptional customer service and addressing concerns promptly, leading to a high rate of repeat business and referrals.


Quality Assurance: Implemented quality control processes to ensure all work met industry standards and client specifications, resulting in a 95% client satisfaction rate.


Regulatory Compliance: Ensured all projects complied with local, state, and federal regulations, maintaining all necessary permits and licenses.


Marketing and Networking: Developed marketing strategies to promote services, including social media outreach and community engagement, which increased brand visibility and client acquisition.

Inside Sales Manager

Farmers Insurance
02.2018 - 07.2021



1. Sales Strategy Development: Design and implement effective sales strategies to achieve company sales targets and increase market share within the insurance sector.


2. Team Leadership: Lead, mentor, and motivate a team of inside sales representatives to optimize performance, enhance skills, and meet or exceed sales quotas.


3. Training and Development: Conduct training sessions for new hires and ongoing development programs for existing staff to improve product knowledge and sales techniques.


4. Performance Tracking: Monitor sales metrics and KPIs, analyze performance data, and generate reports to identify trends and areas for improvement.


5. Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention.


6. Lead Generation: Oversee lead generation efforts, including identifying and qualifying potential clients through various channels.


7. Collaboration with Marketing: Work closely with the marketing team to develop and execute promotional campaigns and initiatives that drive sales growth.


8. Sales Forecasting: Prepare accurate sales forecasts and budgets, ensuring alignment with overall business goals and objectives.


9. Conflict Resolution: Address and resolve customer issues, complaints, and inquiries in a timely and professional manner to enhance customer loyalty.


10. Product Knowledge: Maintain up-to-date knowledge of Farmers Insurance products, services, and industry trends to effectively educate and assist clients.


11. Sales Process Improvement: Continuously evaluate and refine the sales process to enhance efficiency, productivity, and conversion rates.


12. Compliance and Reporting: Ensure compliance with all regulatory requirements and company policies related to insurance sales and customer data management.

Bar Tender

Ceilo Blue
08.2013 - 02.2016

1. Drink Preparation: Mix and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences.

2. Customer Service: Provide excellent customer service by engaging with patrons, taking orders, and ensuring satisfaction with drinks and overall experience.


3. Inventory Management: Monitor and manage bar inventory, including ordering supplies, restocking, and conducting inventory counts.


4. Cash Handling: Process payments accurately, handle cash transactions, and maintain a balanced cash register.


5. Cleanliness and Organization: Maintain a clean and organized bar area, including washing glassware, cleaning countertops, and disposing of waste properly.


6. Knowledge of Menu: Stay informed about the drink menu, including specialty cocktails, seasonal offerings, and promotions.


7. Bartending Techniques: Utilize various bartending techniques such as shaking, stirring, and layering to create visually appealing and flavorful drinks.


8. Compliance with Regulations: Adhere to all local, state, and federal regulations regarding alcohol service, including checking IDs for age verification.


9. Conflict Resolution: Handle customer complaints and conflicts in a professional manner, ensuring a positive experience for all patrons.


10. Collaboration: Work effectively with other staff members, including servers and kitchen staff, to ensure smooth bar operations.


11. Event Support: Assist in setting up and breaking down bar areas for special events, including private parties and corporate functions.


12. Upselling: Promote and suggest additional drink options and specials to enhance the customer experience and increase sales

Education

Did Not Finish - Business Administration

Georgia Highlands College
Rome, GA

Skills

  • Project Management
  • Team Leadership
  • Financial Management
  • Customer Relationship Management
  • Quality Control
  • Regulatory Compliance
  • Marketing and Branding
  • Communication and Negotiation

Timeline

Owner

See All Do All Construction
09.2020 - Current

Inside Sales Manager

Farmers Insurance
02.2018 - 07.2021

Bar Tender

Ceilo Blue
08.2013 - 02.2016

Did Not Finish - Business Administration

Georgia Highlands College
Corbin Hicks