Corbin Say
Columbus
Summary
Dynamic Service Manager with a proven track record at Chipotle, excelling in inventory management and regulatory compliance. Adept at training employees and enhancing customer service, I implemented HACCP principles to elevate food safety standards, significantly improving operational efficiency and ensuring compliance with health regulations. Flexible hard worker ready to learn and contribute to team success. Goal-driven service manager offering several years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
11
11
years of professional experience
Work History
Service Manager
Chipotle
Canal Winchester
03.2025 - Current
- Managed inventory levels of parts necessary for servicing customers' needs.
- Educated staff on current regulations governing food safety and sanitation measures.
- Assessed kitchen, dining areas and overall facility for compliance with laws and codes.
- Used HACCP principles to assess risks of different food-related items and document findings.
Bartender
Habaneros Restaurant
Hilliard
01.2023 - Current
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Forklift Operator
Sage LLc
Hilliard
09.2022 - 03.2025
- Loaded or unloaded shipments on trucks.
- Maintained current forklift training and certification as required by company policies.
- Reported on proposed changes relevant to employee performance enhancement and efficiency boosting.
- Assisted teams with identifying challenges that could impede successful completion of projects.
- Create a new standard to be implemented, boosting productivity.
- Oversee a new standard in the work line to provide the additional needs of the business.
Sales Agent
PNC Bank
N/A
04.2022 - 09.2022
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Established rapport with prospects quickly via telephone conversations and built trust-based relationships with them within a short period of time.
- Provided technical support when necessary during calls as part of customer service duties.
- Performed data entry tasks into company database while communicating with customers over the phone.
- Provided timely, courteous, and knowledgeable responses to information requests.
Shift Manager
Starbucks
Baxley
08.2019 - 10.2020
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Analyzed sales data to identify trends and areas for improvement.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Maintenance Technician
Holtfield Station
Hillsboro
01.2018 - 11.2019
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Maintained or repaired specialized equipment or machinery.
Shipment and Marketing Manager
Old Navy
Jeffersonville
01.2018 - 09.2019
- Delivered marketing strategy updates to upper-level management.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established transportation cost standards and economical shipping practices.
- Increase revenue by an additional two million dollars annually.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Implemented bar coding system to identify location and quantities of requested items.
Key Holder
Sprint
Wilmington
02.2017 - 02.2018
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Addressed customer questions and concerns regarding contracts and leases.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
Manager
Terry's Pizza and Grocery
Lynchburg
07.2014 - 02.2017
- Delegated work to staff, setting priorities and goals.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Lynchburg-clay Highschool
Lynchburg, OH05-2017
Liberal Arts
Chatfield College
Fayetteville, OHSkills
- Inventory management
- HACCP principles
- Regulatory compliance
- Employee training
- Customer service
- Conflict resolution
- Equipment maintenance
- Effective communication
Timeline
Service Manager
Chipotle
03.2025 - Current
Bartender
Habaneros Restaurant
01.2023 - Current
Forklift Operator
Sage LLc
09.2022 - 03.2025
Sales Agent
PNC Bank
04.2022 - 09.2022
Shift Manager
Starbucks
08.2019 - 10.2020
Maintenance Technician
Holtfield Station
01.2018 - 11.2019
Shipment and Marketing Manager
Old Navy
01.2018 - 09.2019
Key Holder
Sprint
02.2017 - 02.2018
Manager
Terry's Pizza and Grocery
07.2014 - 02.2017
High School Diploma -
Lynchburg-clay Highschool
Liberal Arts
Chatfield College
Similar Profiles
Blake StevensBlake Stevens
Cook at ChipotleCook at Chipotle
Cam CookCam Cook
Culinary Worker at ChipotleCulinary Worker at Chipotle
Evelyn JohnstonEvelyn Johnston
Cashier Trainer at ChipotleCashier Trainer at Chipotle
Jonathan ScottJonathan Scott
Crew Member at ChipotleCrew Member at Chipotle
HALEY TOOMALATAIHALEY TOOMALATAI
Childcare at CareChildcare at Care